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Do you have an interest to be part of our family? Please fill in the below form and send us your CV.

Position Summary

The Patient Services Representative reflects the mission, vision, and values of the organization adheres to the organization’s Code of Ethics and Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Patient Service Representative supports the service area by checking patients in and out of appointments. This role will consistently demonstrate exemplary customer service when assisting patients and guests.

Responsibilities

  • Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit.
  • Completes check-in/out functions as directed.
  • Confirms and updates patient identification and demographic/insurance information.
  • Completes patient registration as needed.
  • Obtains patient consents/authorizations.
  • Collects co-payments, past due balances and point of service payments.
  • Posts payments, process billing information and perform “end of day” cash drawer closing.
  • Keeps waiting area clean and comfortable.
  • Informs patients of any delays or changes in appointment status.
  • Schedules appointments as necessary.
  • May perform other duties as assigned.
  • Fluent English speaker. Knowledge of Arabic will be an advantage.

Experience and Skills Required

Experience required: 
  • Two (2) years’ experience in a customer service position.
  • Previous experience in a healthcare setting.
  • Working knowledge of medical terminology.
Skills required: 
  • Demonstrated exemplary customer service skills including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
  • Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, guests and co-workers.
  • Ability to effectively handle conflicts and/or challenging situations.
  • Ability to adapt to changes in work environment, location or unexpected events.

Position Summary

The Administrative Assistant reflects the mission, vision, and values of adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Administrative Secretary performs a variety of clerical and secretarial duties to support the efficient and effective operation and activities related to the AMNM Leadership Team under the direction of the Chief Operating Officer.

Responsibilities

  • Composes and types in an accurate and timely fashion confidential correspondence, memos, and minutes from oral dictation, record transcription, shorthand, or rough draft.
  • Manages telephone operations; answers, screens, and directs telephone calls.
  • Receives, screens, distributes or files all incoming correspondence and other mail.
  • Maintains a sufficient inventory of all office supplies and printed forms.
  • Provides calendar management support for the leadership team; schedules meetings and meeting rooms; arranges for catering; confirms attendance; and supports in preparation and distribution of materials as necessary.
  • Utilizes Microsoft Office applications to design and lay-out presentations and reports.
  • Communicates (verbal and written) with a wide range of departments, employees, vendors, and physicians; and serves as a liaison on behalf of the department Manager to foster strong working relationships.
  • Arranges travel (transportation and/or hotel) under the direction of the COO.

Experience and Skills Required

Experience required: Two - three years of secretarial and/or business office experience in the Healthcare Industry.

Skills required:  

  • Strong knowledge of Microsoft Office

Position Summary

The Laboratory Technician reflects the mission, vision, and values of the organization, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Laboratory Technician is responsible for supporting laboratory services to all clients (nursing, physician and doctor office staff) through computer registration, computer test order entry, specimen processing, referral and delivery of samples and supply orders.

Responsibilities

  • Customer service (laboratory test result information, specimen collection information) via phone and direct communication, distributes reports to physicians via mail and fax (as necessary).
  • Provides courier service for specimens, reports, and supplies as required.
  • Communication with clients regarding specimen problems, report problems, and computer problems that may affect their operation.
  • Accurate and efficient registration of patient demographics into the Hospital Information System.
  • Accurate and efficient test order entry into the laboratory information system. Accurate use of the laboratory information system for the verification of sample receipt, result inquiry and report printing. Accurate routing and distribution of laboratory reports to departments.
  • Efficient processing of specimens not processed.
  • Maintain files for easy retrieval of data including Outreach requisitions, courier logs, and problem logs. Assist with problem resolution regarding patient specimens.
  • Provide prompt and courteous notification to clients regarding specimen problems including identification and collection issues.
  • Answer and appropriately triage department phone calls. Provide efficient and timely courier service including STAT pickups, report and supply delivery. Consistently adhere to the courier route as scheduled. Record all information on logs consistently and legibly. Maintain a safe and clean work environment.
  • Foster department and laboratory teamwork through effective communication. Participate in Safety and Infection Control activities.
  • Maintain supply stock and process client supply orders as assigned. Promptly notify management staff of supply shortages.
  • Some assignments involve long periods of standing.

Experience and Skills Required

Experience required:  

  • 2 years of clinical laboratory experience
  • Familiarity with medical terminology.

Preferred: 

  • Prior work experience in laboratory support or health-related experience.

Skills required: 

  • Knowledge of Microsoft Office
  • Knowledge of a laboratory information system
  • Ability to organize and work independently
  • Good organizational, communication and interpersonal skills. 
  • Ability to follow directions independently.
  • Ability to maintain a high degree of confidentiality.
  • Ability to communicate with a variety of internal and external sources in a direct and professional manner.
  • Ability to participate and collaborate as a team player, working in a time-pressured environment.
  • Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

Position Summary

The Registered Nurse reflects the mission, vision, and values of the organization adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The registered professional clinical nurse (RN) is accountable and responsible for the provision and coordination of clinically competent, evidence-based care for an assigned group of patients that includes diagnosis, outcome identification, planning, implementation and evaluation. The nurse adheres to the QCHP/AMNM Scope of practice and Standards of Professional Nursing, the Code of Ethics.  As a member of the clinical care team, the RN participates in decision-making, teaching, mentoring, and collaboration with the multidisciplinary team to advance the patient plan of care, achieve exceptional outcomes and enhance unit operations.  The RN exemplifies the components of what it means to be an AMNM nurse.

Responsibilities

The role of the professional clinical nurse is unique and essential to the care of the patient.  The nurse demonstrates that unique and essential function through the framework for nursing practice. 

Advocate: 

  • Practices in accordance with the patient centered care model
  • Develops an individualized age-specific culturally sensitive nursing plan of care for the patient that is based on the nursing process
  • Incorporates the role of patient advocate into the plan of care
  • Uses a team approach to develop and achieve daily patient-centered individualized care goals
  • Acknowledges and values the contributions of the patient’s significant others as an integral part of the plan of care
  • Identifies potential conflict situations and facilitates resolution using established communication channels
  • Promotes and strives to protect the health, safety and rights of the patient
  • Protects patients by maintaining a safe environment

Clinical Expert:

  • Advances clinical expertise, as demonstrated through pursuit of informal and formal continuing education opportunities and obtaining specialty certification when eligible
  • Continuously enhances skills and abilities to ensure the highest quality patient care
  • Shares knowledge and expertise through educating team members, patients and students
  • Demonstrates critical thinking by integrating theoretical knowledge and expertise to pose relevant clinical questions when evidence and practice differ
  • Identifies priorities, sets realistic and measurable goals, prescribes and implements nursing interventions in a safe and timely manner
  • Develops and implements individualized education plans for patients and families using suitable instructional materials and methods
  • Evaluates and documents the patient’s responses to nursing interventions in the health record and properly individualizes the plan of care based on the evaluation of findings
  • Identifies situations that require further intervention and escalates appropriately; Consults appropriate experts and resources when needed
  • Participates in the formation, implementation and evaluation of team goals
  • Appropriately delegates and supervises interventions to implement the plan of care
  • Conveys complete, timely and accurate information at hand off at the bedside or any hand off
  • Adheres to ethical standards of practice

Compassionate:

  • Consistently demonstrates interpersonal connections with patients and families from introduction through discharge
  • Proactively responds to patient concerns such as speaking to patients about possible/expected delays in plan of care
  • Treats patients, families, visitors and staff in a caring manner with respect and dignity

Professionally Engaged:

  • Demonstrates accountability and collaborative practice with co-workers, other disciplines, and departments
  • Assumes responsibility for continued professional growth and education reflecting knowledge and understanding of current nursing practice
  • Serves as a community mentor for team members
  • Serves as a preceptor for new team members
  • Participates in the peer feedback process by conducting a constructive assessment and evaluation of peer performance
  • Works collaboratively to accomplish daily work and maintain an environment of excellence
  • Participates in the development of policies, procedures and systems to support safe and effective care and advance nursing practice at AMNM through the Shared Leadership Process
  • Assumes personal responsibility for meeting internal (i.e. ELMs, CPR, and health requirements) and external regulatory and accreditation requirements
  • Identifies opportunities for innovation and quality improvement; participates in innovation projects and the quality improvement process, including unit based quality committees
  • Demonstrates accountability to AMNM strategic, operational and fiscal goals
  • Exemplifies a professional image in appearance and communications
  • Maintains and advances the professional image of nursing and the practice of professional nursing through an ongoing analysis of resources
  • Participates in Professional Organizations, literature, electronic resources, etc. to enhance clinical skill sets and knowledge.

Experience and Skills Required

Experience required:     

  • 2 years clinical experience after registration and licensing as registered general nurse OR
  • 3 years clinical experience after registration and licensing as registered general nurse; in case the practitioner has Associate degree in nursing.
  • Must have ambulatory nursing experience with preference for multi-specialty clinic experience

Skills required: 

  • Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
  • Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
  • Ability to effectively handle challenging situations.
  • Ability to balance multiple priorities.
  • Excellent verbal and written communication skills.
  • Ability to use computers and select software applications; experience with electronic health record (E.H.R) preferred
  • Ability to analyze data for decision making purposes.
  • Strong computer skills
  • Ability to maintain a high degree of confidentiality
  • Ability to adapt to changes in work environment, delays or unexpected events.
  • Demonstrates attention to detail and monitors own work for accuracy
  • Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

Position Summary

The Phlebotomist reflects the mission, vision, and values of the organization, adheres to the organization’s Code of Ethics and Corporate Compliance Program and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

Provides technically expert phlebotomy service throughout all areas of the facility. In their role, phlebotomists serve as liaisons between the laboratory and patients and the clinical team. They must demonstrate excellent customer service and communication skills and the ability to function as part of a highly effective team.

Responsibilities

  • Perform Phlebotomy, including venipuncture and capillary draws, using appropriate, established procedures.
  • Procedures may include:
    • Blood cultures
    • Heel or finger sticks
    • PKU collection
    • Special techniques for difficult venipuncture
  • Provide instructions to patients regarding the collection of various non-blood specimens for laboratory testing.
  • Greet and establish positive first impressions with patients and customers, establishing a role as patient advocate.
  • Work closely with the healthcare team to verify patient orders and collections.
  • Use manual requisitions and labels appropriately.
  • Label and process specimens according to established protocols and policies.
  • Follow all infection control policies.
  • Maintain safe and clean work environment by utilizing personal protective equipment and safety devices appropriately.
  • Participate in Safety and Infection Control activities.
  • Utilize the laboratory information system to accurately enter patient test orders or specimen receipt verification.
  • Utilize the laboratory information system to investigate problems and appropriately credit tests in a timely manner.
  • Utilize the laboratory information system and hospital information system to receive/send Laboratory specific communications.
  • Stock and monitor inventory of supplies including phlebotomy and medical supplies.
  • Document occurrences appropriately and in a timely fashion per the department’s Occurrence Management policy.
  • Must effectively procure blood specimens from adult, geriatric and wheelchair bound patients. Must demonstrate competency for age related responsibilities.
  • Quality control must be maintained during all aspects of the phlebotomy procedure. This includes positive identification of patient prior to phlebotomy, correct selection of venipuncture site and equipment (including order of draw and inversion), immediate labeling of all samples and prompt transportation to the laboratory.

Experience and Skills Required

Experience required:  

  • 2 year of experience performing phlebotomy

Skills required: 

  • Knowledge of Microsoft Office
  • Ability to organize and work independently
  • Good organizational, communication and interpersonal skills. 
  • Ability to follow directions independently.
  • Ability to maintain a high degree of confidentiality.
  • Ability to communicate with a variety of internal and external sources in a direct and professional manner.
  • Ability to participate and collaborate as a team player, working in a time-pressured environment.Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

Position Summary

The Registered Nurse reflects the mission, vision, and values of the organization adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The registered professional clinical nurse (RN) is accountable and responsible for the provision and coordination of clinically competent, evidence-based care for an assigned group of patients that includes diagnosis, outcome identification, planning, implementation and evaluation. The nurse adheres to the QCHP/AMNM Scope of practice and Standards of Professional Nursing, the Code of Ethics.  As a member of the clinical care team, the RN participates in decision-making, teaching, mentoring, and collaboration with the multidisciplinary team to advance the patient plan of care, achieve exceptional outcomes and enhance unit operations.  The RN exemplifies the components of what it means to be an AMNM nurse.

Responsibilities

The role of the professional clinical nurse is unique and essential to the care of the patient.  The nurse demonstrates that unique and essential function through the framework for nursing practice. 

Advocate: 

  • Practices in accordance with the patient centered care model
  • Develops an individualized age-specific culturally sensitive nursing plan of care for the patient that is based on the nursing process
  • Incorporates the role of patient advocate into the plan of care
  • Uses a team approach to develop and achieve daily patient-centered individualized care goals
  • Acknowledges and values the contributions of the patient’s significant others as an integral part of the plan of care
  • Identifies potential conflict situations and facilitates resolution using established communication channels
  • Promotes and strives to protect the health, safety and rights of the patient
  • Protects patients by maintaining a safe environment

Clinical Expert:

  • Advances clinical expertise, as demonstrated through pursuit of informal and formal continuing education opportunities and obtaining specialty certification when eligible
  • Continuously enhances skills and abilities to ensure the highest quality patient care
  • Shares knowledge and expertise through educating team members, patients and students
  • Demonstrates critical thinking by integrating theoretical knowledge and expertise to pose relevant clinical questions when evidence and practice differ
  • Identifies priorities, sets realistic and measurable goals, prescribes and implements nursing interventions in a safe and timely manner
  • Develops and implements individualized education plans for patients and families using suitable instructional materials and methods
  • Evaluates and documents the patient’s responses to nursing interventions in the health record and properly individualizes the plan of care based on the evaluation of findings
  • Identifies situations that require further intervention and escalates appropriately; Consults appropriate experts and resources when needed
  • Participates in the formation, implementation and evaluation of team goals
  • Appropriately delegates and supervises interventions to implement the plan of care
  • Conveys complete, timely and accurate information at hand off at the bedside or any hand off
  • Adheres to ethical standards of practice

Compassionate:

  • Consistently demonstrates interpersonal connections with patients and families from introduction through discharge
  • Proactively responds to patient concerns such as speaking to patients about possible/expected delays in plan of care
  • Treats patients, families, visitors and staff in a caring manner with respect and dignity

Professionally Engaged:

  • Demonstrates accountability and collaborative practice with co-workers, other disciplines, and departments
  • Assumes responsibility for continued professional growth and education reflecting knowledge and understanding of current nursing practice
  • Serves as a community mentor for team members
  • Serves as a preceptor for new team members
  • Participates in the peer feedback process by conducting a constructive assessment and evaluation of peer performance
  • Works collaboratively to accomplish daily work and maintain an environment of excellence
  • Participates in the development of policies, procedures and systems to support safe and effective care and advance nursing practice at AMNM through the Shared Leadership Process
  • Assumes personal responsibility for meeting internal (i.e. ELMs, CPR, and health requirements) and external regulatory and accreditation requirements
  • Identifies opportunities for innovation and quality improvement; participates in innovation projects and the quality improvement process, including unit based quality committees
  • Demonstrates accountability to AMNM strategic, operational and fiscal goals
  • Exemplifies a professional image in appearance and communications
  • Maintains and advances the professional image of nursing and the practice of professional nursing through an ongoing analysis of resources
  • Participates in Professional Organizations, literature, electronic resources, etc. to enhance clinical skill sets and knowledge.

Experience and Skills Required

Experience required:     

  • 2 years clinical experience after registration and licensing as registered general nurse OR
  • 3 years clinical experience after registration and licensing as registered general nurse; in case the practitioner has Associate degree in nursing.
  • Must have ambulatory nursing experience with preference for multi-specialty clinic experience

Skills required: 

  • Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
  • Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
  • Ability to effectively handle challenging situations.
  • Ability to balance multiple priorities.
  • Excellent verbal and written communication skills.
  • Ability to use computers and select software applications; experience with electronic health record (E.H.R) preferred
  • Ability to analyze data for decision making purposes.
  • Strong computer skills
  • Ability to maintain a high degree of confidentiality
  • Ability to adapt to changes in work environment, delays or unexpected events.
  • Demonstrates attention to detail and monitors own work for accuracy
  • Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

Position Summary

The Medical Assistant reflects the mission, vision, and values of the organization adheres to the organization’s Code of Ethics and Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Medical Assistant is a member of the health care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. The Medical Assistant is responsible for ensuring efficient patient flow through the clinic; maintaining neat, clean and safe patient care areas; promoting patient satisfaction by interacting with patients in a professional, friendly manner; safeguarding patient confidentiality.

Responsibilities

  • Assures efficient patient flow through the site: Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination.
  • Obtains accurate vital signs, per organization standards.
  • Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information.
  • Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms.
  • Anticipates/sets up equipment or supplies needed for visit.
  • Cleans and prepares exam room for next patient.
  • Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly.
  • Assists practitioner with medical and surgical procedures in accordance with established protocols such as: Electrocardiogram (ECG), venepuncture, immunizations, setting up procedure trays, specimen collection as directed by Provider.
  • Provides high quality care by: Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments. Participates in environmental safety rounds.
  • Maintains vaccine/medication inventory.
  • Monitors and maintains equipment and instruments according to clinic guidelines.
  • Assists in ordering supplies and correctly disposes of all expired items.
  • Adheres to office opening and closing procedures.
  • Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner: Accepts and performs delegated responsibilities in a positive manner. Offers assistance to others. Attends and participates in staff meetings. Communicates appropriately and effectively with patients and patient care team (in the office and on the phone)
  • Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner

Experience and Skills Required

Experience required:  

  • Two (2) years’ experience in a relevant role.

Skills required: 

  • Demonstrates exceptional customer service skills utilizing appropriate judgment, independent thinking, and creativity when resolving customer issues
  • Demonstrates competency in all essential functions as defined by the organization
  • Maintains a high degree of confidentiality
  • Exhibits strong interpersonal skills, verbal and written communication skills
  • Manages conflict and problem solves effectively
  • Able to recognize emergency situations and implement emergency procedures in accordance with clinic guidelines
  • Handles challenging situations effectively by locating and contacting other resources
  • Able to prioritize, multitask, and demonstrate flexibility while adapting to changes in work environment
  • Able to receive constructive feedback
  • Exceptional attention to detail and work accuracy
  • Demonstrates an ongoing interest in quality and strives to reach highest standards
  • Reports all unexpected patient incidents to supervisor and assists in the completion of incidence reports as required
  • Maintains competency and skills and attends required training for all system applications
  • Excellent organizational skills
  • Functions as patient advocate by actively engaging patient and sharing information with care provider

Position Summary

The Advanced Practice Registered Nurse reflects the mission, vision, and values of the organization adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Advanced Practice Registered Nurse functions autonomously and collaborates with other health professionals to provide high quality, cost effective advanced nursing care to patients, manage health care systems and influence health care decision-making through expert clinical reasoning, research and theory-based practice. This role can also perform all duties of a registered nurse which are considered routine.

Responsibilities

Clinical

  • Conducts comprehensive appraisals of patients’ health status by taking health histories and performing physical examinations in specialty area
  • Provides primary prevention strategies and management of stable health problems
  • Provides specialty care to assigned patients that may include both stable and unstable chronic health problems
  • Establishes diagnoses for common short-term or chronic health conditions
  • Prescribes medications, diet, supplies, prosthetic devices and other home health aids or medication according to clinical privileges
  • Orders and follows-up appropriate laboratory tests, x-rays, electrocardiograms and diagnostic procedures specified in clinical privileges
  • Evaluates patients to determine their need for further health care
  • Teaches and counsels patients and families in preventive care, medical conditions, plan of care, anticipated outcomes, and the use of prescribed treatments and drugs
  • Documents in the medical record all care provided and/or procedures performed
  • Consultant to other disciplines in areas of expertise

Leadership/Organization

  • Mentors staff to ensure quality of health care practices
  • Assists with policy development and review in area of expertise
  • Participates in departmental/ or facility committees/task forces
  • Consults with management in assessment, problem solving, decision making, and evaluating clinical/system issues

Education

  • Provides comprehensive teaching strategies for patients and their families
  • Develops and participates in programs to meet continuing education needs of staff
  • Provides formal education to both internal and external groups pertinent to area of specialty
  • Provides formal orientation and education of nursing staff and graduate students pertinent to area of specialty

Quality and Outcomes

  • Identifies primary customer needs, participates as applicable in the organization’s quality program with focus on measures in patient satisfaction, quality performance, and access
  • Perform and coordinate administrative and other clinical program duties as assigned or indicated.
  • Develop and monitor indicators of quality care and patient satisfaction for a specific patient population
  • May perform other duties as assigned

Experience and Skills Required

Experience required:  

  • 3 years clinical experience after registration as registered general nurse AND
  • 2-year experience in the same specialization after master’s degree or PHD

Preferred Experience: 

Training and work experience in the US

Skills required: 

  • Refers to other disciplines as appropriate
  • Actively participates in research pertinent to area of expertise
  • Serves as a role model and preceptor for undergraduate and graduate nursing students
  • Serves as a patient advocate and role model for "Patients First"
  • Demonstrates the following professional attributes:
  • Integrates research-based knowledge and clinical expertise in decision making.
  • Exemplifies a professional image in appearance, manner and presentation.
  • Advocate for patients, families, coworkers, the community and nursing profession.
  • Maintains advanced certification and continuing education as required.
  • Assumes a leadership role in professional activities and organizations.
  • Advances the profession through presentations and publications.
  • Demonstrates clinical expertise and expanded knowledge through patient care activities which may include diagnosis and management of a wide range of health problems
  • Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
  • Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
  • Ability to effectively handle challenging situations.
  • Ability to balance multiple priorities.
  • Excellent verbal and written communication skills.
  • Ability to use computers and select software applications.
  • Ability to analyse data for decision making purposes.
  • Strong computer skills, including Microsoft Office, Outlook and database entry
  • Ability to maintain a high degree of confidentiality
  • Ability to adapt to changes in work environment, delays or unexpected events.
  • Demonstrates attention to detail and monitors own work for accuracy
  • Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

Position Summary :

The Physician reflects the mission, vision, and values of adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Physician accepts ultimate responsibility for the care of all patients admitted under his name. The Consultant is capable of independently providing high quality patient care (diagnose, treat, manage and admit patients under his name) as delineated by his clinical privileges

Responsibilities

·         Maintaining a clinical schedule on such days, such hours, and at such locations as necessary to provide timely and comprehensive medical services to AMNM patients.

·         Assumes direct responsibility for the patients under his/her medical attendance in the assigned unit.

·         Referring patients requiring specialized medical care to those specialists and other health care providers and facilities that are members of AMNM’s affiliated provider network, provided that such referral does not unreasonably interfere with the patient’s expressed preference for a different healthcare provider, his/her insurer’s determination of healthcare provider or the patient’s best medical interests in Physician’s medical judgment.

·         Participates in the various committees for the upgrading of services and organization of work within and outside the hospital.

·         Participation in AMNM system quality improvement and risk management programs and activities, including but not limited to reporting all patient occurrences, participating in continuing medical education and, when requested, serving on committees, reviewing medical records and providing other consultation to AMNM regarding legal and risk issues

·         Performs all relevant interventions related to his/her field of specialization.

·         Participates in scheduling of on-call duties and provides on-call services as required.

·         Participates in the assessment and updating of drug, medical supply and equipment needs.

·         Writes, completes and approves medical records and reports for patients.

·         Provides guidance and counsel to other departments when requested.

·         Completes and maintains set of clinical privileges

·         Complies with revalidation guidelines and standards

·         Attendance at AMNM clinical meetings as reasonably requested, and participation in any other clinical or administrative activities that further AMNM’s business purpose

 

Qualification’s

 

Essential:  Medical Degree with The American Board of Medical Specialties (ABMS)

 

Preferred:

  • Experience in the ambulatory surgical and outpatient setting.
  • US Trained or US experience highly desirable.

 

Position Summary

The Advanced Practice Registered Nurse reflects the mission, vision, and values of the organization adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Advanced Practice Registered Nurse functions autonomously and collaborates with other health professionals to provide high quality, cost effective advanced nursing care to patients, manage health care systems and influence health care decision-making through expert clinical reasoning, research and theory-based practice. This role can also perform all duties of a registered nurse which are considered routine.

Responsibilities

Clinical

  • Conducts comprehensive appraisals of patients’ health status by taking health histories and performing physical examinations in specialty area
  • Provides primary prevention strategies and management of stable health problems
  • Provides specialty care to assigned patients that may include both stable and unstable chronic health problems
  • Establishes diagnoses for common short-term or chronic health conditions
  • Prescribes medications, diet, supplies, prosthetic devices and other home health aids or medication according to clinical privileges
  • Orders and follows-up appropriate laboratory tests, x-rays, electrocardiograms and diagnostic procedures specified in clinical privileges
  • Evaluates patients to determine their need for further health care
  • Teaches and counsels patients and families in preventive care, medical conditions, plan of care, anticipated outcomes, and the use of prescribed treatments and drugs
  • Documents in the medical record all care provided and/or procedures performed
  • Consultant to other disciplines in areas of expertise

Leadership/Organization

  • Mentors staff to ensure quality of health care practices
  • Assists with policy development and review in area of expertise
  • Participates in departmental/ or facility committees/task forces
  • Consults with management in assessment, problem solving, decision making, and evaluating clinical/system issues

Education

  • Provides comprehensive teaching strategies for patients and their families
  • Develops and participates in programs to meet continuing education needs of staff
  • Provides formal education to both internal and external groups pertinent to area of specialty
  • Provides formal orientation and education of nursing staff and graduate students pertinent to area of specialty

Quality and Outcomes

  • Identifies primary customer needs, participates as applicable in the organization’s quality program with focus on measures in patient satisfaction, quality performance, and access
  • Perform and coordinate administrative and other clinical program duties as assigned or indicated.
  • Develop and monitor indicators of quality care and patient satisfaction for a specific patient population
  • May perform other duties as assigned

Experience and Skills Required

Experience required:  

  • 3 years clinical experience after registration as registered general nurse AND
  • 2-year experience in the same specialization after master’s degree or PHD

Preferred Experience: 

Training and work experience in the US

Skills required: 

  • Refers to other disciplines as appropriate
  • Actively participates in research pertinent to area of expertise
  • Serves as a role model and preceptor for undergraduate and graduate nursing students
  • Serves as a patient advocate and role model for "Patients First"
  • Demonstrates the following professional attributes:
  • Integrates research-based knowledge and clinical expertise in decision making.
  • Exemplifies a professional image in appearance, manner and presentation.
  • Advocate for patients, families, coworkers, the community and nursing profession.
  • Maintains advanced certification and continuing education as required.
  • Assumes a leadership role in professional activities and organizations.
  • Advances the profession through presentations and publications.
  • Demonstrates clinical expertise and expanded knowledge through patient care activities which may include diagnosis and management of a wide range of health problems
  • Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
  • Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
  • Ability to effectively handle challenging situations.
  • Ability to balance multiple priorities.
  • Excellent verbal and written communication skills.
  • Ability to use computers and select software applications.
  • Ability to analyse data for decision making purposes.
  • Strong computer skills, including Microsoft Office, Outlook and database entry
  • Ability to maintain a high degree of confidentiality
  • Ability to adapt to changes in work environment, delays or unexpected events.
  • Demonstrates attention to detail and monitors own work for accuracy
  • Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

Position Summary

The Advanced Practice Registered Nurse reflects the mission, vision, and values of the organization adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Advanced Practice Registered Nurse functions autonomously and collaborates with other health professionals to provide high quality, cost effective advanced nursing care to patients, manage health care systems and influence health care decision-making through expert clinical reasoning, research and theory-based practice. This role can also perform all duties of a registered nurse which are considered routine.

Responsibilities

Clinical

  • Conducts comprehensive appraisals of patients’ health status by taking health histories and performing physical examinations in specialty area
  • Provides primary prevention strategies and management of stable health problems
  • Provides specialty care to assigned patients that may include both stable and unstable chronic health problems
  • Establishes diagnoses for common short-term or chronic health conditions
  • Prescribes medications, diet, supplies, prosthetic devices and other home health aids or medication according to clinical privileges
  • Orders and follows-up appropriate laboratory tests, x-rays, electrocardiograms and diagnostic procedures specified in clinical privileges
  • Evaluates patients to determine their need for further health care
  • Teaches and counsels patients and families in preventive care, medical conditions, plan of care, anticipated outcomes, and the use of prescribed treatments and drugs
  • Documents in the medical record all care provided and/or procedures performed
  • Consultant to other disciplines in areas of expertise

Leadership/Organization

  • Mentors staff to ensure quality of health care practices
  • Assists with policy development and review in area of expertise
  • Participates in departmental/ or facility committees/task forces
  • Consults with management in assessment, problem solving, decision making, and evaluating clinical/system issues

Education

  • Provides comprehensive teaching strategies for patients and their families
  • Develops and participates in programs to meet continuing education needs of staff
  • Provides formal education to both internal and external groups pertinent to area of specialty
  • Provides formal orientation and education of nursing staff and graduate students pertinent to area of specialty

Quality and Outcomes

  • Identifies primary customer needs, participates as applicable in the organization’s quality program with focus on measures in patient satisfaction, quality performance, and access
  • Perform and coordinate administrative and other clinical program duties as assigned or indicated.
  • Develop and monitor indicators of quality care and patient satisfaction for a specific patient population
  • May perform other duties as assigned

Experience and Skills Required

Experience required:  

  • 3 years clinical experience after registration as registered general nurse AND
  • 2-year experience in the same specialization after master’s degree or PHD

Preferred Experience: 

Training and work experience in the US

Skills required: 

  • Refers to other disciplines as appropriate
  • Actively participates in research pertinent to area of expertise
  • Serves as a role model and preceptor for undergraduate and graduate nursing students
  • Serves as a patient advocate and role model for "Patients First"
  • Demonstrates the following professional attributes:
  • Integrates research-based knowledge and clinical expertise in decision making.
  • Exemplifies a professional image in appearance, manner and presentation.
  • Advocate for patients, families, coworkers, the community and nursing profession.
  • Maintains advanced certification and continuing education as required.
  • Assumes a leadership role in professional activities and organizations.
  • Advances the profession through presentations and publications.
  • Demonstrates clinical expertise and expanded knowledge through patient care activities which may include diagnosis and management of a wide range of health problems
  • Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
  • Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
  • Ability to effectively handle challenging situations.
  • Ability to balance multiple priorities.
  • Excellent verbal and written communication skills.
  • Ability to use computers and select software applications.
  • Ability to analyse data for decision making purposes.
  • Strong computer skills, including Microsoft Office, Outlook and database entry
  • Ability to maintain a high degree of confidentiality
  • Ability to adapt to changes in work environment, delays or unexpected events.
  • Demonstrates attention to detail and monitors own work for accuracy
  • Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

Position Summary

The Registered Nurse reflects the mission, vision, and values of the organization adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The registered professional clinical nurse (RN) is accountable and responsible for the provision and coordination of clinically competent, evidence-based care for an assigned group of patients that includes diagnosis, outcome identification, planning, implementation and evaluation. The nurse adheres to the QCHP/AMNM Scope of practice and Standards of Professional Nursing, the Code of Ethics.  As a member of the clinical care team, the RN participates in decision-making, teaching, mentoring, and collaboration with the multidisciplinary team to advance the patient plan of care, achieve exceptional outcomes and enhance unit operations.  The RN exemplifies the components of what it means to be an AMNM nurse.

Responsibilities

The role of the professional clinical nurse is unique and essential to the care of the patient.  The nurse demonstrates that unique and essential function through the framework for nursing practice. 

Advocate: 

  • Practices in accordance with the patient centered care model
  • Develops an individualized age-specific culturally sensitive nursing plan of care for the patient that is based on the nursing process
  • Incorporates the role of patient advocate into the plan of care
  • Uses a team approach to develop and achieve daily patient-centered individualized care goals
  • Acknowledges and values the contributions of the patient’s significant others as an integral part of the plan of care
  • Identifies potential conflict situations and facilitates resolution using established communication channels
  • Promotes and strives to protect the health, safety and rights of the patient
  • Protects patients by maintaining a safe environment

Clinical Expert:

  • Advances clinical expertise, as demonstrated through pursuit of informal and formal continuing education opportunities and obtaining specialty certification when eligible
  • Continuously enhances skills and abilities to ensure the highest quality patient care
  • Shares knowledge and expertise through educating team members, patients and students
  • Demonstrates critical thinking by integrating theoretical knowledge and expertise to pose relevant clinical questions when evidence and practice differ
  • Identifies priorities, sets realistic and measurable goals, prescribes and implements nursing interventions in a safe and timely manner
  • Develops and implements individualized education plans for patients and families using suitable instructional materials and methods
  • Evaluates and documents the patient’s responses to nursing interventions in the health record and properly individualizes the plan of care based on the evaluation of findings
  • Identifies situations that require further intervention and escalates appropriately; Consults appropriate experts and resources when needed
  • Participates in the formation, implementation and evaluation of team goals
  • Appropriately delegates and supervises interventions to implement the plan of care
  • Conveys complete, timely and accurate information at hand off at the bedside or any hand off
  • Adheres to ethical standards of practice

Compassionate:

  • Consistently demonstrates interpersonal connections with patients and families from introduction through discharge
  • Proactively responds to patient concerns such as speaking to patients about possible/expected delays in plan of care
  • Treats patients, families, visitors and staff in a caring manner with respect and dignity

Professionally Engaged:

  • Demonstrates accountability and collaborative practice with co-workers, other disciplines, and departments
  • Assumes responsibility for continued professional growth and education reflecting knowledge and understanding of current nursing practice
  • Serves as a community mentor for team members
  • Serves as a preceptor for new team members
  • Participates in the peer feedback process by conducting a constructive assessment and evaluation of peer performance
  • Works collaboratively to accomplish daily work and maintain an environment of excellence
  • Participates in the development of policies, procedures and systems to support safe and effective care and advance nursing practice at AMNM through the Shared Leadership Process
  • Assumes personal responsibility for meeting internal (i.e. ELMs, CPR, and health requirements) and external regulatory and accreditation requirements
  • Identifies opportunities for innovation and quality improvement; participates in innovation projects and the quality improvement process, including unit based quality committees
  • Demonstrates accountability to AMNM strategic, operational and fiscal goals
  • Exemplifies a professional image in appearance and communications
  • Maintains and advances the professional image of nursing and the practice of professional nursing through an ongoing analysis of resources
  • Participates in Professional Organizations, literature, electronic resources, etc. to enhance clinical skill sets and knowledge.

Experience and Skills Required

Experience required:     

  • 2 years clinical experience after registration and licensing as registered general nurse OR
  • 3 years clinical experience after registration and licensing as registered general nurse; in case the practitioner has Associate degree in nursing.
  • Must have ambulatory nursing experience with preference for multi-specialty clinic experience

Skills required: 

  • Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
  • Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
  • Ability to effectively handle challenging situations.
  • Ability to balance multiple priorities.
  • Excellent verbal and written communication skills.
  • Ability to use computers and select software applications; experience with electronic health record (E.H.R) preferred
  • Ability to analyze data for decision making purposes.
  • Strong computer skills
  • Ability to maintain a high degree of confidentiality
  • Ability to adapt to changes in work environment, delays or unexpected events.
  • Demonstrates attention to detail and monitors own work for accuracy
  • Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

Position Summary :

The Physician reflects the mission, vision, and values of adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Physician t accepts ultimate responsibility for the care of all patients admitted under his name. The Consultant is capable of independently providing high quality patient care (diagnose, treat, manage and admit patients under his name) as delineated by his clinical privileges

Responsibilities

·         Maintaining a clinical schedule on such days, such hours, and at such locations as necessary to provide timely and comprehensive medical services to AMNM patients.

·         Assumes direct responsibility for the patients under his/her medical attendance in the assigned unit.

·         Referring patients requiring specialized medical care to those specialists and other health care providers and facilities that are members of AMNM’s affiliated provider network, provided that such referral does not unreasonably interfere with the patient’s expressed preference for a different healthcare provider, his/her insurer’s determination of healthcare provider or the patient’s best medical interests in Physician’s medical judgment.

·         Participates in the various committees for the upgrading of services and organization of work within and outside the hospital.

·         Participation in AMNM system quality improvement and risk management programs and activities, including but not limited to reporting all patient occurrences, participating in continuing medical education and, when requested, serving on committees, reviewing medical records and providing other consultation to AMNM regarding legal and risk issues

·         Performs all relevant interventions related to his/her field of specialization.

·         Participates in scheduling of on-call duties and provides on-call services as required.

·         Participates in the assessment and updating of drug, medical supply and equipment needs.

·         Writes, completes and approves medical records and reports for patients.

·         Provides guidance and counsel to other departments when requested.

·         Completes and maintains set of clinical privileges

·         Complies with revalidation guidelines and standards

·         Attendance at AMNM clinical meetings as reasonably requested, and participation in any other clinical or administrative activities that further AMNM’s business purpose

 

Qualification’s

 

Essential:  Medical Degree with The American Board of Medical Specialties (ABMS)

 

Preferred:

  • Experience in the ambulatory surgical and outpatient setting.
  • US Trained or US experience highly desirable.

 

Position Summary

The Advanced Practice Registered Nurse reflects the mission, vision, and values of the organization adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Advanced Practice Registered Nurse functions autonomously and collaborates with other health professionals to provide high quality, cost effective advanced nursing care to patients, manage health care systems and influence health care decision-making through expert clinical reasoning, research and theory-based practice. This role can also perform all duties of a registered nurse which are considered routine.

Responsibilities

Clinical

  • Conducts comprehensive appraisals of patients’ health status by taking health histories and performing physical examinations in specialty area
  • Provides primary prevention strategies and management of stable health problems
  • Provides specialty care to assigned patients that may include both stable and unstable chronic health problems
  • Establishes diagnoses for common short-term or chronic health conditions
  • Prescribes medications, diet, supplies, prosthetic devices and other home health aids or medication according to clinical privileges
  • Orders and follows-up appropriate laboratory tests, x-rays, electrocardiograms and diagnostic procedures specified in clinical privileges
  • Evaluates patients to determine their need for further health care
  • Teaches and counsels patients and families in preventive care, medical conditions, plan of care, anticipated outcomes, and the use of prescribed treatments and drugs
  • Documents in the medical record all care provided and/or procedures performed
  • Consultant to other disciplines in areas of expertise

Leadership/Organization

  • Mentors staff to ensure quality of health care practices
  • Assists with policy development and review in area of expertise
  • Participates in departmental/ or facility committees/task forces
  • Consults with management in assessment, problem solving, decision making, and evaluating clinical/system issues

Education

  • Provides comprehensive teaching strategies for patients and their families
  • Develops and participates in programs to meet continuing education needs of staff
  • Provides formal education to both internal and external groups pertinent to area of specialty
  • Provides formal orientation and education of nursing staff and graduate students pertinent to area of specialty

Quality and Outcomes

  • Identifies primary customer needs, participates as applicable in the organization’s quality program with focus on measures in patient satisfaction, quality performance, and access
  • Perform and coordinate administrative and other clinical program duties as assigned or indicated.
  • Develop and monitor indicators of quality care and patient satisfaction for a specific patient population
  • May perform other duties as assigned

Experience and Skills Required

Experience required:  

  • 3 years clinical experience after registration as registered general nurse AND
  • 2-year experience in the same specialization after master’s degree or PHD

Preferred Experience: 

Training and work experience in the US

Skills required: 

  • Refers to other disciplines as appropriate
  • Actively participates in research pertinent to area of expertise
  • Serves as a role model and preceptor for undergraduate and graduate nursing students
  • Serves as a patient advocate and role model for "Patients First"
  • Demonstrates the following professional attributes:
  • Integrates research-based knowledge and clinical expertise in decision making.
  • Exemplifies a professional image in appearance, manner and presentation.
  • Advocate for patients, families, coworkers, the community and nursing profession.
  • Maintains advanced certification and continuing education as required.
  • Assumes a leadership role in professional activities and organizations.
  • Advances the profession through presentations and publications.
  • Demonstrates clinical expertise and expanded knowledge through patient care activities which may include diagnosis and management of a wide range of health problems
  • Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
  • Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
  • Ability to effectively handle challenging situations.
  • Ability to balance multiple priorities.
  • Excellent verbal and written communication skills.
  • Ability to use computers and select software applications.
  • Ability to analyse data for decision making purposes.
  • Strong computer skills, including Microsoft Office, Outlook and database entry
  • Ability to maintain a high degree of confidentiality
  • Ability to adapt to changes in work environment, delays or unexpected events.
  • Demonstrates attention to detail and monitors own work for accuracy
  • Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

Position Summary :

The Dentist reflects the mission, vision, and values of adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Dentist accepts ultimate responsibility for the care of all patients admitted under his name. The Consultant is capable of independently providing high quality patient care (diagnose, treat, manage and admit patients under his name) as delineated by his clinical privileges

Responsibilities

·         Maintaining a clinical schedule on such days, such hours, and at such locations as necessary to provide timely and comprehensive medical services to AMNM patients.

·         Assumes direct responsibility for the patients under his/her medical attendance in the assigned unit.

·         Referring patients requiring specialized medical care to those specialists and other health care providers and facilities that are members of AMNM’s affiliated provider network, provided that such referral does not unreasonably interfere with the patient’s expressed preference for a different healthcare provider, his/her insurer’s determination of healthcare provider or the patient’s best medical interests in Physician’s medical judgment.

·         Participates in the various committees for the upgrading of services and organization of work within and outside the hospital.

·         Participation in AMNM system quality improvement and risk management programs and activities, including but not limited to reporting all patient occurrences, participating in continuing medical education and, when requested, serving on committees, reviewing medical records and providing other consultation to AMNM regarding legal and risk issues

·         Performs all relevant interventions related to his/her field of specialization.

·         Participates in scheduling of on-call duties and provides on-call services as required.

·         Participates in the assessment and updating of drug, medical supply and equipment needs.

·         Writes, completes and approves medical records and reports for patients.

·         Provides guidance and counsel to other departments when requested.

·         Completes and maintains set of clinical privileges

·         Complies with revalidation guidelines and standards

·         Attendance at AMNM clinical meetings as reasonably requested, and participation in any other clinical or administrative activities that further AMNM’s business purpose

 

Qualification’s

 

Essential:  Medical Degree with The American Board of Medical Specialties (ABMS)

 

Preferred:

  • Experience in the ambulatory surgical and outpatient setting.
  • US Trained or US experience highly desirable.

 

Position Summary

The Dental Assistant reflects the mission, vision, and values of the organization, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Dental assistants perform a variety of patient care, office, and laboratory duties, and often work chair-side as dentists examine and treat patients.

Responsibilities

  • Assist patients to be as comfortable as possible in the dental chair, prepare them for treatment
  • Obtain patient dental records.
  • Hand instruments and materials to dentists and keep patients' mouths dry and clear by using suction or other devices
  • Sterilize and disinfect instruments and equipment, prepare trays of instruments for dental procedures.
  • Instruct patients on postoperative and general oral health care.

Expanded functions:

  • Application of fluoride treatments, place and remove periodontal dressing, polish teeth, take radiographs impressions.

Experience and Skills Required

Experience required:

  • 1 years post graduate experience as dental assistant.

Skills required: 

  • Ability to follow directions whilst working independently
  • Ability to organize and think independently
  • Superior abilities in one-on-one interactions with patients.
  • Good verbal and written communication skills.
  • Experience working in a multi-disciplinary team.
  • Good interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
  • Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
  • Good computer skills, including Microsoft Office, Outlook and database entry.
  • Recognizes and accepts accountability for safety and care of patients
  • Demonstrated patient centred / patient valued behaviours.
  • Ability to maintain a high degree of confidentiality.
  • Ability to adapt to changes in work environment, delays or unexpected events.
  • Demonstrates attention to detail and monitors own work for accuracy.
  • Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

Position Summary

The Registered Nurse reflects the mission, vision, and values of the organization adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The registered professional clinical nurse (RN) is accountable and responsible for the provision and coordination of clinically competent, evidence-based care for an assigned group of patients that includes diagnosis, outcome identification, planning, implementation and evaluation. The nurse adheres to the QCHP/AMNM Scope of practice and Standards of Professional Nursing, the Code of Ethics.  As a member of the clinical care team, the RN participates in decision-making, teaching, mentoring, and collaboration with the multidisciplinary team to advance the patient plan of care, achieve exceptional outcomes and enhance unit operations.  The RN exemplifies the components of what it means to be an AMNM nurse.

Responsibilities

The role of the professional clinical nurse is unique and essential to the care of the patient.  The nurse demonstrates that unique and essential function through the framework for nursing practice. 

Advocate: 

  • Practices in accordance with the patient centered care model
  • Develops an individualized age-specific culturally sensitive nursing plan of care for the patient that is based on the nursing process
  • Incorporates the role of patient advocate into the plan of care
  • Uses a team approach to develop and achieve daily patient-centered individualized care goals
  • Acknowledges and values the contributions of the patient’s significant others as an integral part of the plan of care
  • Identifies potential conflict situations and facilitates resolution using established communication channels
  • Promotes and strives to protect the health, safety and rights of the patient
  • Protects patients by maintaining a safe environment

Clinical Expert:

  • Advances clinical expertise, as demonstrated through pursuit of informal and formal continuing education opportunities and obtaining specialty certification when eligible
  • Continuously enhances skills and abilities to ensure the highest quality patient care
  • Shares knowledge and expertise through educating team members, patients and students
  • Demonstrates critical thinking by integrating theoretical knowledge and expertise to pose relevant clinical questions when evidence and practice differ
  • Identifies priorities, sets realistic and measurable goals, prescribes and implements nursing interventions in a safe and timely manner
  • Develops and implements individualized education plans for patients and families using suitable instructional materials and methods
  • Evaluates and documents the patient’s responses to nursing interventions in the health record and properly individualizes the plan of care based on the evaluation of findings
  • Identifies situations that require further intervention and escalates appropriately; Consults appropriate experts and resources when needed
  • Participates in the formation, implementation and evaluation of team goals
  • Appropriately delegates and supervises interventions to implement the plan of care
  • Conveys complete, timely and accurate information at hand off at the bedside or any hand off
  • Adheres to ethical standards of practice

Compassionate:

  • Consistently demonstrates interpersonal connections with patients and families from introduction through discharge
  • Proactively responds to patient concerns such as speaking to patients about possible/expected delays in plan of care
  • Treats patients, families, visitors and staff in a caring manner with respect and dignity

Professionally Engaged:

  • Demonstrates accountability and collaborative practice with co-workers, other disciplines, and departments
  • Assumes responsibility for continued professional growth and education reflecting knowledge and understanding of current nursing practice
  • Serves as a community mentor for team members
  • Serves as a preceptor for new team members
  • Participates in the peer feedback process by conducting a constructive assessment and evaluation of peer performance
  • Works collaboratively to accomplish daily work and maintain an environment of excellence
  • Participates in the development of policies, procedures and systems to support safe and effective care and advance nursing practice at AMNM through the Shared Leadership Process
  • Assumes personal responsibility for meeting internal (i.e. ELMs, CPR, and health requirements) and external regulatory and accreditation requirements
  • Identifies opportunities for innovation and quality improvement; participates in innovation projects and the quality improvement process, including unit based quality committees
  • Demonstrates accountability to AMNM strategic, operational and fiscal goals
  • Exemplifies a professional image in appearance and communications
  • Maintains and advances the professional image of nursing and the practice of professional nursing through an ongoing analysis of resources
  • Participates in Professional Organizations, literature, electronic resources, etc. to enhance clinical skill sets and knowledge.

Experience and Skills Required

Experience required:     

  • 2 years clinical experience after registration and licensing as registered general nurse OR
  • 3 years clinical experience after registration and licensing as registered general nurse; in case the practitioner has Associate degree in nursing.
  • Must have ambulatory nursing experience with preference for multi-specialty clinic experience

Skills required: 

  • Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
  • Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
  • Ability to effectively handle challenging situations.
  • Ability to balance multiple priorities.
  • Excellent verbal and written communication skills.
  • Ability to use computers and select software applications; experience with electronic health record (E.H.R) preferred
  • Ability to analyze data for decision making purposes.
  • Strong computer skills
  • Ability to maintain a high degree of confidentiality
  • Ability to adapt to changes in work environment, delays or unexpected events.
  • Demonstrates attention to detail and monitors own work for accuracy
  • Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

Position Summary :

The ENT Physician reflects the mission, vision, and values of adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Physician accepts ultimate responsibility for the care of all patients admitted under his name. The Consultant is capable of independently providing high quality patient care (diagnose, treat, manage and admit patients under his name) as delineated by his clinical privileges

Responsibilities

·         Maintaining a clinical schedule on such days, such hours, and at such locations as necessary to provide timely and comprehensive medical services to AMNM patients.

·         Assumes direct responsibility for the patients under his/her medical attendance in the assigned unit.

·         Referring patients requiring specialized medical care to those specialists and other health care providers and facilities that are members of AMNM’s affiliated provider network, provided that such referral does not unreasonably interfere with the patient’s expressed preference for a different healthcare provider, his/her insurer’s determination of healthcare provider or the patient’s best medical interests in Physician’s medical judgment.

·         Participates in the various committees for the upgrading of services and organization of work within and outside the hospital.

·         Participation in AMNM system quality improvement and risk management programs and activities, including but not limited to reporting all patient occurrences, participating in continuing medical education and, when requested, serving on committees, reviewing medical records and providing other consultation to AMNM regarding legal and risk issues

·         Performs all relevant interventions related to his/her field of specialization.

·         Participates in scheduling of on-call duties and provides on-call services as required.

·         Participates in the assessment and updating of drug, medical supply and equipment needs.

·         Writes, completes and approves medical records and reports for patients.

·         Provides guidance and counsel to other departments when requested.

·         Completes and maintains set of clinical privileges

·         Complies with revalidation guidelines and standards

·         Attendance at AMNM clinical meetings as reasonably requested, and participation in any other clinical or administrative activities that further AMNM’s business purpose

 

Qualification’s

 

Essential:  Medical Degree with The American Board of Medical Specialties (ABMS)

 

Preferred:

  • Experience in the ambulatory surgical and outpatient setting.
  • US Trained or US experience highly desirable.

 

Position Summary

The Advanced Practice Registered Nurse reflects the mission, vision, and values of the organization adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Advanced Practice Registered Nurse functions autonomously and collaborates with other health professionals to provide high quality, cost effective advanced nursing care to patients, manage health care systems and influence health care decision-making through expert clinical reasoning, research and theory-based practice. This role can also perform all duties of a registered nurse which are considered routine.

Responsibilities

Clinical

  • Conducts comprehensive appraisals of patients’ health status by taking health histories and performing physical examinations in specialty area
  • Provides primary prevention strategies and management of stable health problems
  • Provides specialty care to assigned patients that may include both stable and unstable chronic health problems
  • Establishes diagnoses for common short-term or chronic health conditions
  • Prescribes medications, diet, supplies, prosthetic devices and other home health aids or medication according to clinical privileges
  • Orders and follows-up appropriate laboratory tests, x-rays, electrocardiograms and diagnostic procedures specified in clinical privileges
  • Evaluates patients to determine their need for further health care
  • Teaches and counsels patients and families in preventive care, medical conditions, plan of care, anticipated outcomes, and the use of prescribed treatments and drugs
  • Documents in the medical record all care provided and/or procedures performed
  • Consultant to other disciplines in areas of expertise

Leadership/Organization

  • Mentors staff to ensure quality of health care practices
  • Assists with policy development and review in area of expertise
  • Participates in departmental/ or facility committees/task forces
  • Consults with management in assessment, problem solving, decision making, and evaluating clinical/system issues

Education

  • Provides comprehensive teaching strategies for patients and their families
  • Develops and participates in programs to meet continuing education needs of staff
  • Provides formal education to both internal and external groups pertinent to area of specialty
  • Provides formal orientation and education of nursing staff and graduate students pertinent to area of specialty

Quality and Outcomes

  • Identifies primary customer needs, participates as applicable in the organization’s quality program with focus on measures in patient satisfaction, quality performance, and access
  • Perform and coordinate administrative and other clinical program duties as assigned or indicated.
  • Develop and monitor indicators of quality care and patient satisfaction for a specific patient population
  • May perform other duties as assigned

Experience and Skills Required

Experience required:  

  • 3 years clinical experience after registration as registered general nurse AND
  • 2-year experience in the same specialization after master’s degree or PHD

Preferred Experience: 

Training and work experience in the US

Skills required: 

  • Refers to other disciplines as appropriate
  • Actively participates in research pertinent to area of expertise
  • Serves as a role model and preceptor for undergraduate and graduate nursing students
  • Serves as a patient advocate and role model for "Patients First"
  • Demonstrates the following professional attributes:
  • Integrates research-based knowledge and clinical expertise in decision making.
  • Exemplifies a professional image in appearance, manner and presentation.
  • Advocate for patients, families, coworkers, the community and nursing profession.
  • Maintains advanced certification and continuing education as required.
  • Assumes a leadership role in professional activities and organizations.
  • Advances the profession through presentations and publications.
  • Demonstrates clinical expertise and expanded knowledge through patient care activities which may include diagnosis and management of a wide range of health problems
  • Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
  • Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
  • Ability to effectively handle challenging situations.
  • Ability to balance multiple priorities.
  • Excellent verbal and written communication skills.
  • Ability to use computers and select software applications.
  • Ability to analyse data for decision making purposes.
  • Strong computer skills, including Microsoft Office, Outlook and database entry
  • Ability to maintain a high degree of confidentiality
  • Ability to adapt to changes in work environment, delays or unexpected events.
  • Demonstrates attention to detail and monitors own work for accuracy
  • Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

Position Summary :

The Physician reflects the mission, vision, and values of adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Physician accepts ultimate responsibility for the care of all patients admitted under his name. The Consultant is capable of independently providing high quality patient care (diagnose, treat, manage and admit patients under his name) as delineated by his clinical privileges

Responsibilities

·         Maintaining a clinical schedule on such days, such hours, and at such locations as necessary to provide timely and comprehensive medical services to AMNM patients.

·         Assumes direct responsibility for the patients under his/her medical attendance in the assigned unit.

·         Referring patients requiring specialized medical care to those specialists and other health care providers and facilities that are members of AMNM’s affiliated provider network, provided that such referral does not unreasonably interfere with the patient’s expressed preference for a different healthcare provider, his/her insurer’s determination of healthcare provider or the patient’s best medical interests in Physician’s medical judgment.

·         Participates in the various committees for the upgrading of services and organization of work within and outside the hospital.

·         Participation in AMNM system quality improvement and risk management programs and activities, including but not limited to reporting all patient occurrences, participating in continuing medical education and, when requested, serving on committees, reviewing medical records and providing other consultation to AMNM regarding legal and risk issues

·         Performs all relevant interventions related to his/her field of specialization.

·         Participates in scheduling of on-call duties and provides on-call services as required.

·         Participates in the assessment and updating of drug, medical supply and equipment needs.

·         Writes, completes and approves medical records and reports for patients.

·         Provides guidance and counsel to other departments when requested.

·         Completes and maintains set of clinical privileges

·         Complies with revalidation guidelines and standards

·         Attendance at AMNM clinical meetings as reasonably requested, and participation in any other clinical or administrative activities that further AMNM’s business purpose

 

Qualification’s

 

Essential:  Medical Degree with The American Board of Medical Specialties (ABMS)

 

Preferred:

  • Experience in the ambulatory surgical and outpatient setting.
  • US Trained or US experience highly desirable.

 

Position Summary

The Registered Nurse reflects the mission, vision, and values of the organization adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The registered professional clinical nurse (RN) is accountable and responsible for the provision and coordination of clinically competent, evidence-based care for an assigned group of patients that includes diagnosis, outcome identification, planning, implementation and evaluation. The nurse adheres to the QCHP/AMNM Scope of practice and Standards of Professional Nursing, the Code of Ethics.  As a member of the clinical care team, the RN participates in decision-making, teaching, mentoring, and collaboration with the multidisciplinary team to advance the patient plan of care, achieve exceptional outcomes and enhance unit operations.  The RN exemplifies the components of what it means to be an AMNM nurse.

Responsibilities

The role of the professional clinical nurse is unique and essential to the care of the patient.  The nurse demonstrates that unique and essential function through the framework for nursing practice. 

Advocate: 

  • Practices in accordance with the patient centered care model
  • Develops an individualized age-specific culturally sensitive nursing plan of care for the patient that is based on the nursing process
  • Incorporates the role of patient advocate into the plan of care
  • Uses a team approach to develop and achieve daily patient-centered individualized care goals
  • Acknowledges and values the contributions of the patient’s significant others as an integral part of the plan of care
  • Identifies potential conflict situations and facilitates resolution using established communication channels
  • Promotes and strives to protect the health, safety and rights of the patient
  • Protects patients by maintaining a safe environment

Clinical Expert:

  • Advances clinical expertise, as demonstrated through pursuit of informal and formal continuing education opportunities and obtaining specialty certification when eligible
  • Continuously enhances skills and abilities to ensure the highest quality patient care
  • Shares knowledge and expertise through educating team members, patients and students
  • Demonstrates critical thinking by integrating theoretical knowledge and expertise to pose relevant clinical questions when evidence and practice differ
  • Identifies priorities, sets realistic and measurable goals, prescribes and implements nursing interventions in a safe and timely manner
  • Develops and implements individualized education plans for patients and families using suitable instructional materials and methods
  • Evaluates and documents the patient’s responses to nursing interventions in the health record and properly individualizes the plan of care based on the evaluation of findings
  • Identifies situations that require further intervention and escalates appropriately; Consults appropriate experts and resources when needed
  • Participates in the formation, implementation and evaluation of team goals
  • Appropriately delegates and supervises interventions to implement the plan of care
  • Conveys complete, timely and accurate information at hand off at the bedside or any hand off
  • Adheres to ethical standards of practice

Compassionate:

  • Consistently demonstrates interpersonal connections with patients and families from introduction through discharge
  • Proactively responds to patient concerns such as speaking to patients about possible/expected delays in plan of care
  • Treats patients, families, visitors and staff in a caring manner with respect and dignity

Professionally Engaged:

  • Demonstrates accountability and collaborative practice with co-workers, other disciplines, and departments
  • Assumes responsibility for continued professional growth and education reflecting knowledge and understanding of current nursing practice
  • Serves as a community mentor for team members
  • Serves as a preceptor for new team members
  • Participates in the peer feedback process by conducting a constructive assessment and evaluation of peer performance
  • Works collaboratively to accomplish daily work and maintain an environment of excellence
  • Participates in the development of policies, procedures and systems to support safe and effective care and advance nursing practice at AMNM through the Shared Leadership Process
  • Assumes personal responsibility for meeting internal (i.e. ELMs, CPR, and health requirements) and external regulatory and accreditation requirements
  • Identifies opportunities for innovation and quality improvement; participates in innovation projects and the quality improvement process, including unit based quality committees
  • Demonstrates accountability to AMNM strategic, operational and fiscal goals
  • Exemplifies a professional image in appearance and communications
  • Maintains and advances the professional image of nursing and the practice of professional nursing through an ongoing analysis of resources
  • Participates in Professional Organizations, literature, electronic resources, etc. to enhance clinical skill sets and knowledge.

Experience and Skills Required

Experience required:     

  • 2 years clinical experience after registration and licensing as registered general nurse OR
  • 3 years clinical experience after registration and licensing as registered general nurse; in case the practitioner has Associate degree in nursing.
  • Must have ambulatory nursing experience with preference for multi-specialty clinic experience

Skills required: 

  • Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
  • Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
  • Ability to effectively handle challenging situations.
  • Ability to balance multiple priorities.
  • Excellent verbal and written communication skills.
  • Ability to use computers and select software applications; experience with electronic health record (E.H.R) preferred
  • Ability to analyze data for decision making purposes.
  • Strong computer skills
  • Ability to maintain a high degree of confidentiality
  • Ability to adapt to changes in work environment, delays or unexpected events.
  • Demonstrates attention to detail and monitors own work for accuracy
  • Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

Position Summary

The Physical Therapist reflects the mission, vision, and values of the organization, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Physical Therapist is responsible for administering physical therapy evaluations and treatment plans for patients by providing assessments and selecting appropriate techniques and therapies in order to restore function and prevent disability.

Responsibilities

  • Selects and administers appropriate physical therapy evaluations
  • Develops and implements collaborative treatment plans.
  • Provides patient, family and caregiver education.
  • Participates with other team members in patient discharge planning through verbal and written communications
  • Provides clear, concise patient care documentation as per departmental standards.
  • Supervises appropriate support personnel via monitoring the treatment plans’ administration and provides follow-up clinical direction and guidance.

Administration of Work

  • Provides direct patient care for an established population.
  • Performs appropriate physical therapy evaluations and re-evaluations on a regular basis
  • Designs and implements appropriate treatment plans
  • Participates in patient discharge and home care planning to facilitate the continuity of patient care
  • Completes all related medical documentation in a timely and accurate manner and in accordance with established policies and standards
  • Assists in monitoring of quality management indicators
  • Demonstrate competency through the annual completion of written and demonstration style competency examinations

Leadership/Supervisory Skills

  • Delegates appropriate responsibilities to support staff
  • Promotes philosophy and objectives of AMNM
  • Completes special projects as assigned by the Manager

Communications/Relationships

  • Promotes and maintains a professional working relationship with peers
  • Maintains/promotes open communication with the interdisciplinary team
  • Serves on assigned departmental committees
  • Attends/contributes to monthly departmental and discipline-specific service meetings

Organizational Expectations

  • Adheres to the departmental policies and procedures
  • Adheres to the Code of Ethics and Customer Service Standards as demonstrated through positive patient/guest relations, positive and effective interactions with staff, formulating and meeting developmental goals

Experience and Skills Required

Experience required:  

  • Two years’ experience as a Physical Therapist/Physiotherapist, should be registered as physiotherapist in home country

Skills required: 

  • High-level interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers.
  • Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking, flexibility, and creativity when resolving customer issues.
  • Ability to apply critical thinking, communication, influence, and flexibility to make optimal decisions based on multiple variables and desired outcomes.
  • Recognizes and accepts accountability for the safety and care of patients
  • Demonstrated patient centered / patient valued behaviors.
  • Ability to maintain a high degree of confidentiality.
  • Good ability to effectively handle challenging situations and balance multiple priorities
  • Strong data, analytical and finance orientation.
  • Excellent verbal and written communication skills.
  • Desire to work in a multi-disciplinary setting.
  • Fluent English speaker. Knowledge of Arabic will be an advantage although not essential

Position Summary:

The Ophthalmic Technologist reflects the mission, vision, and values of the organization, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

 

The Ophthalmic Technologist is primarily responsible for technical, clinical support and patient care in the department of ophthalmology. This includes various tests to be performed, as well as, supporting physicians as their needs arise. Acts as liaison between patients and physicians, answering questions and providing educational assistance.

 

The Ophthalmic Technologist serves as a role model and resource to Ophthalmic staff in the department.

 

Responsibilities:

  • Assures efficient patient flow through the department: Escorts patient to exam room and prepares patient for examination.
  • Performs Physician exam work-ups adhering to documentation requirements per physician expectations and special testing requirements.
  • Performs Ancillary testing, fields, biometries, glasses checks, etc.
  • Anticipates/sets up equipment or supplies needed for visit.
  • Cleans and prepares exam room for next patient.
  • Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly.
  • Assists practitioner with procedures in accordance with established protocols as directed by Provider.
  • Provides high quality care by: Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments. Participates in environmental safety rounds.
  • Monitors and maintains equipment and instruments according to clinic guidelines.
  • Assists in ordering supplies and correctly disposes of all expired items.
  • Adheres to office opening and closing procedures.
  • Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner: Accepts and performs delegated responsibilities in a positive manner. Offers assistance to others. Attends and participates in staff meetings. Communicates appropriately and effectively with patients and patient care team (in the office and on the phone)
  • Performs all other duties as assigned by the Supervisor or Manager

Qualification’s:

Essential: 

  • Bachelor’s degree in Optometry or equivalent

Preferred: 

  • Certification as Certified Ophthalmic Technician.

 

Position Summary :

The Physician reflects the mission, vision, and values of adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Physician accepts ultimate responsibility for the care of all patients admitted under his name. The Consultant is capable of independently providing high quality patient care (diagnose, treat, manage and admit patients under his name) as delineated by his clinical privileges

Responsibilities

·         Maintaining a clinical schedule on such days, such hours, and at such locations as necessary to provide timely and comprehensive medical services to AMNM patients.

·         Assumes direct responsibility for the patients under his/her medical attendance in the assigned unit.

·         Referring patients requiring specialized medical care to those specialists and other health care providers and facilities that are members of AMNM’s affiliated provider network, provided that such referral does not unreasonably interfere with the patient’s expressed preference for a different healthcare provider, his/her insurer’s determination of healthcare provider or the patient’s best medical interests in Physician’s medical judgment.

·         Participates in the various committees for the upgrading of services and organization of work within and outside the hospital.

·         Participation in AMNM system quality improvement and risk management programs and activities, including but not limited to reporting all patient occurrences, participating in continuing medical education and, when requested, serving on committees, reviewing medical records and providing other consultation to AMNM regarding legal and risk issues

·         Performs all relevant interventions related to his/her field of specialization.

·         Participates in scheduling of on-call duties and provides on-call services as required.

·         Participates in the assessment and updating of drug, medical supply and equipment needs.

·         Writes, completes and approves medical records and reports for patients.

·         Provides guidance and counsel to other departments when requested.

·         Completes and maintains set of clinical privileges

·         Complies with revalidation guidelines and standards

·         Attendance at AMNM clinical meetings as reasonably requested, and participation in any other clinical or administrative activities that further AMNM’s business purpose

 

Qualification’s

 

Essential:  Medical Degree with The American Board of Medical Specialties (ABMS)

 

Preferred:

  • Experience in the ambulatory surgical and outpatient setting.
  • US Trained or US experience highly desirable.

 

Position Summary :

The Physician reflects the mission, vision, and values of adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Physician accepts ultimate responsibility for the care of all patients admitted under his name. The Consultant is capable of independently providing high quality patient care (diagnose, treat, manage and admit patients under his name) as delineated by his clinical privileges

Responsibilities

·         Maintaining a clinical schedule on such days, such hours, and at such locations as necessary to provide timely and comprehensive medical services to AMNM patients.

·         Assumes direct responsibility for the patients under his/her medical attendance in the assigned unit.

·         Referring patients requiring specialized medical care to those specialists and other health care providers and facilities that are members of AMNM’s affiliated provider network, provided that such referral does not unreasonably interfere with the patient’s expressed preference for a different healthcare provider, his/her insurer’s determination of healthcare provider or the patient’s best medical interests in Physician’s medical judgment.

·         Participates in the various committees for the upgrading of services and organization of work within and outside the hospital.

·         Participation in AMNM system quality improvement and risk management programs and activities, including but not limited to reporting all patient occurrences, participating in continuing medical education and, when requested, serving on committees, reviewing medical records and providing other consultation to AMNM regarding legal and risk issues

·         Performs all relevant interventions related to his/her field of specialization.

·         Participates in scheduling of on-call duties and provides on-call services as required.

·         Participates in the assessment and updating of drug, medical supply and equipment needs.

·         Writes, completes and approves medical records and reports for patients.

·         Provides guidance and counsel to other departments when requested.

·         Completes and maintains set of clinical privileges

·         Complies with revalidation guidelines and standards

·         Attendance at AMNM clinical meetings as reasonably requested, and participation in any other clinical or administrative activities that further AMNM’s business purpose

 

Qualification’s

 

Essential:  Medical Degree with The American Board of Medical Specialties (ABMS)

 

Preferred:

  • Experience in the ambulatory surgical and outpatient setting.
  • US Trained or US experience highly desirable.

 

Position Summary

The Registered Nurse reflects the mission, vision, and values of the organization adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The registered professional clinical nurse (RN) is accountable and responsible for the provision and coordination of clinically competent, evidence-based care for an assigned group of patients that includes diagnosis, outcome identification, planning, implementation and evaluation. The nurse adheres to the QCHP/AMNM Scope of practice and Standards of Professional Nursing, the Code of Ethics.  As a member of the clinical care team, the RN participates in decision-making, teaching, mentoring, and collaboration with the multidisciplinary team to advance the patient plan of care, achieve exceptional outcomes and enhance unit operations.  The RN exemplifies the components of what it means to be an AMNM nurse.

Responsibilities

The role of the professional clinical nurse is unique and essential to the care of the patient.  The nurse demonstrates that unique and essential function through the framework for nursing practice. 

Advocate: 

  • Practices in accordance with the patient centered care model
  • Develops an individualized age-specific culturally sensitive nursing plan of care for the patient that is based on the nursing process
  • Incorporates the role of patient advocate into the plan of care
  • Uses a team approach to develop and achieve daily patient-centered individualized care goals
  • Acknowledges and values the contributions of the patient’s significant others as an integral part of the plan of care
  • Identifies potential conflict situations and facilitates resolution using established communication channels
  • Promotes and strives to protect the health, safety and rights of the patient
  • Protects patients by maintaining a safe environment

Clinical Expert:

  • Advances clinical expertise, as demonstrated through pursuit of informal and formal continuing education opportunities and obtaining specialty certification when eligible
  • Continuously enhances skills and abilities to ensure the highest quality patient care
  • Shares knowledge and expertise through educating team members, patients and students
  • Demonstrates critical thinking by integrating theoretical knowledge and expertise to pose relevant clinical questions when evidence and practice differ
  • Identifies priorities, sets realistic and measurable goals, prescribes and implements nursing interventions in a safe and timely manner
  • Develops and implements individualized education plans for patients and families using suitable instructional materials and methods
  • Evaluates and documents the patient’s responses to nursing interventions in the health record and properly individualizes the plan of care based on the evaluation of findings
  • Identifies situations that require further intervention and escalates appropriately; Consults appropriate experts and resources when needed
  • Participates in the formation, implementation and evaluation of team goals
  • Appropriately delegates and supervises interventions to implement the plan of care
  • Conveys complete, timely and accurate information at hand off at the bedside or any hand off
  • Adheres to ethical standards of practice

Compassionate:

  • Consistently demonstrates interpersonal connections with patients and families from introduction through discharge
  • Proactively responds to patient concerns such as speaking to patients about possible/expected delays in plan of care
  • Treats patients, families, visitors and staff in a caring manner with respect and dignity

Professionally Engaged:

  • Demonstrates accountability and collaborative practice with co-workers, other disciplines, and departments
  • Assumes responsibility for continued professional growth and education reflecting knowledge and understanding of current nursing practice
  • Serves as a community mentor for team members
  • Serves as a preceptor for new team members
  • Participates in the peer feedback process by conducting a constructive assessment and evaluation of peer performance
  • Works collaboratively to accomplish daily work and maintain an environment of excellence
  • Participates in the development of policies, procedures and systems to support safe and effective care and advance nursing practice at AMNM through the Shared Leadership Process
  • Assumes personal responsibility for meeting internal (i.e. ELMs, CPR, and health requirements) and external regulatory and accreditation requirements
  • Identifies opportunities for innovation and quality improvement; participates in innovation projects and the quality improvement process, including unit based quality committees
  • Demonstrates accountability to AMNM strategic, operational and fiscal goals
  • Exemplifies a professional image in appearance and communications
  • Maintains and advances the professional image of nursing and the practice of professional nursing through an ongoing analysis of resources
  • Participates in Professional Organizations, literature, electronic resources, etc. to enhance clinical skill sets and knowledge.

Experience and Skills Required

Experience required:     

  • 2 years clinical experience after registration and licensing as registered general nurse OR
  • 3 years clinical experience after registration and licensing as registered general nurse; in case the practitioner has Associate degree in nursing.
  • Must have ambulatory nursing experience with preference for multi-specialty clinic experience

Skills required: 

  • Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
  • Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
  • Ability to effectively handle challenging situations.
  • Ability to balance multiple priorities.
  • Excellent verbal and written communication skills.
  • Ability to use computers and select software applications; experience with electronic health record (E.H.R) preferred
  • Ability to analyze data for decision making purposes.
  • Strong computer skills
  • Ability to maintain a high degree of confidentiality
  • Ability to adapt to changes in work environment, delays or unexpected events.
  • Demonstrates attention to detail and monitors own work for accuracy
  • Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

Position Summary

The Call Center Operator reflects the mission, vision, and values of the organization adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

 

The Call Center Operator provides convenient access to services for patients and minimizes financial risk to the organization. The Call Center Operator will maximize reimbursement by efficiently scheduling and pre-registering patients for their upcoming service at AMNM as well as promotes accuracy and timeliness of data processing and maintains customer services objectives.  This role includes scheduling the patient, updating insurance and demographic information, performing medical necessity checks as appropriate, verifying the authorization was initiated by the physician’s office, and initiating financial account processes and educating patients regarding policies, procedures, expectations and financial responsibilities.

 

Provides outstanding and professional Customer Service to all internal and external customers.

 

Responsibilities

 

·         Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere.

·         Responds to questions and concerns.  Forwards, directs, and notifies Team Lead of extraordinary issues as necessary.

·         Maintains patient privacy and confidentiality per regulations.

 

Experience required:  

  • 2-3 years customer service or medical office experience.

Preferred: 

  • Additional language skills.
  • Healthcare finance and/or healthcare insurance experience.
  • Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration

 

Position Summary:

The Chief Operating Officer reflects the mission, vision, and values of the organization, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Chief Operating Officer role holds ultimate accountability for the organisation.  The role is primarily responsible to drive the organisation by implementing its tactical plans and oversees its healthcare operations.  The COO is also responsible for contributing to the strategic direction as well as creating a vision for success, providing leadership and ensuring internal governance, planning, policies and systems to enhance organization capability and capacity.

The COO works in collaboration with the Chief Medical Officer and Director of Nursing, for the accountability for the ambulatory surgical and outpatient services.  Their aim is to advance quality, operational efficiency, to ensure a professional work environment, facilitate timeliness of services, and enhance patient satisfaction. The triad of leaders assumes responsibility for translating the facility's goals and strategies into the surgical and outpatient services’ long-term program or service plan, oversees implementation and effective action at the unit or service level, including JCI accreditation, and maintains quality standards of care, practice and service, especially as they relate to ambulatory and outpatient services.  

Responsibilities:

Leadership

  • Provides leadership to the management and operational teams to achieve the vision, strategic goals and business plans of the organization.
  • Leads the management teams to achieve operational results, innovate and address current and future business needs in alignment with the strategic plan
  • Develops a clear direction which will guide and unify all stakeholders towards realizing the organization vision
  • Leads the organization towards a global standard of healthcare provision ensuring quality and safety are a high priority.

Strategic Planning

  • Sets the overall strategic direction for the healthcare organization
  • Develops Master Business Plan for the organization and works with the President to oversee its implementation
  • Plans long term strategies to drive revenue and business growth in the core market segments of the organization
  • Identify opportunities to create new growth paths through start-ups or joint ventures
  • Identify opportunities to increase efficiencies across the organization

Tactical Planning

  • Implements strategies to achieve the goals and objectives of the Master Business Plans and reports the progressive status to the President
  • Sets comprehensive goals for operating performance and Quality and Safety
  • Sets and reviews performance goals for all functions

Management

  • Reviews and recommends annual revenues and expenses budgets for the organization
  • Prepares and reports business results to the President
  • Recruits and appraises the performance of senior positions of the organisation
  • Chairs a Management Committee to monitor overall progress of the BUs’ work plan, take strategic decisions and ensures goals are met. This shall be conducted monthly.
  • Chairs an Executive Committee to define road map for new projects development, monitor overall progress of approved projects, take strategic decisions and ensures project goals are met. The Executive
  • Committee shall convene to meet monthly.
  • Monitors the organizations activities and ensures that the business operates within guidelines and in compliance with the local law
  • Ensure business continuity through succession planning for senior leaders and department managers
  • Ensure a framework for corporate governance is in place and that periodic compliance level audit is undertaken and reported to the President
  • Any other duties as assigned by the President

Quality Management

  • Ensures that the organization meets its long-range strategic and operating Quality goals and objectives.
  • Provides oversight to the establishment and implementation of the strategic Quality priorities annually.
  • Ensures a framework for quality management is in place and that periodic compliance level audit is undertaken and reported to the President
  • Evaluates results of corporate programs and services; ensures the corporation complies with all legal requirements of licensure, accreditation and standards setting agencies; and annually provides the board of directors with a report on quality accomplishments.

Experience and Skills Required:

Experience required:

15 + progressive work experience in management
8 + years’ experience in healthcare Industry
Demonstrated performance as a COO or Executive level leaders in a healthcare environment
Proven track record of successes in managing similar or larger sized organization

Preferred: Academic medical center experience / ambulatory surgical services experience

 


Skills required: 

Excellent foresight of the market and business environment
Strong financial acumen with a good analytical ability
Natural leader of people with excellent managerial and motivational skills
Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
Excellent communicator with strong verbal, written and public speaking skills
Aptitude in decision making and problem solving
Ability to maintain a high degree of confidentiality.
Ability to effectively handle challenging situations and balance multiple priorities.

 

 

 

 

Position Summary:

The Audiologist provides diagnostic and rehabilitation services for patients with hearing, balance, or other ear-related health conditions. This role performs diagnostic hearing evaluations, hearing aid selection, fitting and follow-up services, cochlear implant evaluation, programming, and rehabilitation, auditory brainstem response evaluations; and neonatal auditory brainstem response screenings.

 

Responsibilities:

·                 Obtains case history and formulates appropriate individualized evaluation plan.

·                 Performs complete, accurate basic audiologic evaluation and accurately communicate results.

·                 Performs Visual Reinforcement Audiometry and Conditioned Play Audiometry.

·                 Assess individual amplfication options, selects appropriate amplification options, verifies appropriateness of fitting, and utilizes real-ear measurement techniques.

·                 Provides patient education (care, use amplification), discusses purchase agreement terms, addresses post-fitting issues, adjusts amplification.

·                 Performs, analyzes, and reports electrophysiological procedures.

·                 Identifies and evaluates cochlear implant candidates, provides post-surgical programming, rehabilitation, and follow-up services, documents services.

·                 May perform other duties as assigned.

 

Experience and Skills Required:

 

Experience required:  

  • Two (2) years’ experience in a relevant role.
  • Training and work experience in the US

Skills required: 

  • High level interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
  • Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking, flexibility and creativity when resolving customer issues.
  • Ability to apply critical thinking, communication, influence, and flexibility to make optimal decisions based on multiple variables and desired outcomes.
  • Recognizes and accepts accountability for safety and care of patients
  • Demonstrated patient centered / patient valued behaviors.
  • Ability to maintain a high degree of confidentiality.
  • Good ability to effectively handle challenging situations and balance multiple priorities
  • Strong data, analytical and finance orientation.
  • Excellent verbal and written communication skills.
  • Desire to work in multi-disciplinary setting.

Fluent English speaker. Knowledge of Arabic will be an advantage although not essential

 

Qualifications

·         Master's degree or higher from accredited program in Audiology.

 

Position Summary:

The Embryologist reflects the mission, vision, and values of the organization, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Embryologist is primarily responsible for performing complete human egg fertilization and embryo culturing.  This position will provide highly skilled technical assistance associated with Assisted Reproductive Technology (ART), for the treatment of infertility in the IVF laboratory.

Responsibilities:

  • Microscopic identification of oocytes contained in follicular fluid following the aspiration procedure.
  • Classifying the oocytes depending on nuclear characteristics (a measure of oocyte maturation).
  • Preparation of granulose cells for coculture, sperm preparation (washing, isolation, buffer treatment, count, motility analysis), oocyte insemination, microscopic identification of fertilized eggs, cryopreservation of excess embryos, preparation of embryos for transfer to the uterus, thawing of cryopreserved embryos for transfer to the uterus.
  • Performs micromanipulation techniques to facilitate fertilization and monitors media quality to assure ability to support growth of embryos.
  • Performs laboratory assignments correctly and reliably, including routine procedures and quality control tests, as described in the Laboratory Procedure Manual.
  • Certain amount of assignments will take place on weekend and after regular working hours.
  • Contribute to patient management by communication laboratory findings and interpretations of the findings with physicians, nurses and patients, if appropriate.
  • Maintains and updating laboratory supplies.
  • Performs data collection and analysis.
  • Participate in continuing education activities.
  • Participate in continuing quality improvement programs of the foundation and laboratory.

 

Experience and Skills Required:

Experience required:  

  • Two (2) years’ experience in a relevant role.
  • Previous experience in micromanipulation, tissue culture, sterile techniques and egg iteration required.

Training and work experience in the US

Skills required: 

  • High level interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
  • Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking, flexibility and creativity when resolving customer issues.
  • Ability to apply critical thinking, communication, influence, and flexibility to make optimal decisions based on multiple variables and desired outcomes.
  • Demonstrates attention to detail and monitors own work for accuracy.
  • Good ability to effectively handle challenging situations and balance multiple priorities
  • Ability to analyze data for decision making purposes.
  • Ability to adapt to changes in work environment, delays or unexpected events.
  • Excellent verbal and written communication skills.
  • Desire to work in multi-disciplinary setting.
  • Recognizes and accepts accountability for safety and care of patients
  • Demonstrated patient centered / patient valued behaviors.
  • Ability to maintain a high degree of confidentiality.

 

Qualifications:

Essential: 

  • Bachelor’s degree in biological or chemical sciences or equivalent relevant experience required.

Preferred: 

Certification as ART preferred.

Position Summary

The Andrologist reflects the mission, vision, and values of the organization, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, process, guidelines and all other regulatory and accreditation standards.

The Andrologist is primarily responsible for performing andrology tests and procedures, assuring quality assurance, coordinating patient appointments, documenting and interpreting as appropriate test results, reporting results in a timely fashion, ordering supplies and maintaining cryopreservation tank. This position may also be called upon to assist with other responsibilities, as needed.

Responsibilities

• Perform andrology laboratory tests and procedures including semen analyses, strict morphology, anti-sperm antibody assay and semen cultures. Perform semen, epididymal fluid and testicular tissue processing, including cryopreservation. Perform quality assurance procedures.
• Coordinates the scheduling of patient appointments for the above tests and procedures. Answer patient queries for appointment in timely manner.
• Document test results with interpretation as appropriate and deliver results to the ordering physician and laboratory director in a timely fashion. Maintain accurate records with duplicate records in a safe, secure place. Maintain strict confidentiality regarding patient information.
• Assist with the intraoperative evaluation of reproductive tissue (i.e., epididymal fluid, testicular tissue), subsequent processing and cryopreservation of this tissue in a timely fashion.
• Order supplies and equipment necessary for performing duties. This includes ensuring that liquid nitrogen tanks supplying the cryopreservation tanks are adequately filled and in good working order.
• Maintain cryopreservation tanks, ensure that they remain appropriately filled and in good working order. Trouble-shoot any potential problems affecting these units. Address alarm status/problem conditions in a timely fashion and take prompt measures to address mechanical, security or other issues potentially impacting the specimens. Maintain neat and orderly records regarding storage of above specimens.

Experience and Skills Required

Experience required:
• Two (2) years’ experience in a relevant role.
• Previous experience in micromanipulation, tissue culture, sterile techniques and egg iteration required.
• Training and work experience in the US


Skills required:

• High level interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
• Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking, flexibility and creativity when resolving customer issues.
• Ability to apply critical thinking, communication, influence, and flexibility to make optimal decisions based on multiple variables and desired outcomes.
• Demonstrates attention to detail and monitors own work for accuracy.
• Good ability to effectively handle challenging situations and balance multiple priorities
• Ability to analyze data for decision making purposes.
• Ability to adapt to changes in work environment, delays or unexpected events.
• Excellent verbal and written communication skills.
• Desire to work in multi-disciplinary setting.
• Recognizes and accepts accountability for safety and care of patients
• Demonstrated patient centered / patient valued behaviors.
• Ability to maintain a high degree of confidentiality.
• Fluent English speaker. Knowledge of Arabic will be an advantage although not essential


Qualification’s Essential:
• Bachelor’s degree in biological or chemical sciences or equivalent relevant experience required.
Preferred:
• Certification as ART preferred.
Licensing / Certifications Valid Primary License from the country of origin if applicable AND should be eligible for license in the Qatar with QCHP.
• Certification in Basic Life Support (BLS) CPR required.
Core Competencies Results Driven: Consistently delivers concrete, relevant results.
Collaborative: Demonstrates ability to work across functions and projects in a spirit of candor, trust and respect
Change Leader: Encourages innovative thinking and bold action within the context of measured risk.
Energizing Others: Openly shares and communicates enthusiasm and commitment to our mission.
Judgment: Examines data to grasp issues, draw conclusions, and solve problems.

Position Summary:


The Exercise Physiologist reflects the mission, vision, and values of the organization, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

This position is responsible for performing, administering and monitoring cardio-diagnostic tests limited primarily to treadmills, arm ergometers and bicycle ergometers. The incumbent administers certain cardio-diagnostic tests providing physicians with preliminary findings of recorded data through monitoring and performing the necessary calculations.


Responsibilities

• Performs treadmill, arm ergometry, and bicycle ergometry stress tests following established protocols. In some cases may need to modify, at physicians direction.
• Records basic calculations to derive unknown variables for physician interpretation.
• Explains relevant cardiac testing procedure to the patient and family members.
• Follows established sanitary procedures to minimize the risk of spreading disease and infection to hospital patients and personnel.
• Monitors various hemodynamic parameters and institutes appropriate protocols.
• Monitors and alerts physician to potential rhythm abnormalities.
• Skillfully communicates with physicians, patients, and other staff in a pleasant and professional manner.
• Accurately enters patient data in the stress testing and reporting systems.
• Performs signal average ECG.
• Troubleshoots defective equipment.
• Maintains area and equipment by cleaning, providing minor repairs, and arranging for more extensive repair through Manager.
• Coordinate scheduling of patients.

Experience and Skills Required Experience required:
• One year clinical experience as Clinical Exercise Physiologist

Skills required:
• High level interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
• Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking, flexibility and creativity when resolving customer issues.
• Ability to apply critical thinking, communication, influence, and flexibility to make optimal decisions based on multiple variables and desired outcomes.
• Good ability to effectively handle challenging situations and balance multiple priorities
• Strong data, analytical and finance orientation.
• Excellent verbal and written communication skills.
• Desire to work in multi-disciplinary setting.
• Recognizes and accepts accountability for safety and care of patients
• Demonstrated patient centered / patient valued behaviors.
• Ability to maintain a high degree of confidentiality.
• Fluent English speaker. Knowledge of Arabic will be an advantage although not essential

Qualification’s Essential:

• Bachelor degree in Sports Science or Exercise Science or Exercise Physiology or Physiotherapy or Kinesiology or Human Performance. AND
• Post-graduate diploma in Exercise Physiology or Exercise Physiologist certification from American College of Sports Medicine (ACSM), American Society of Exercise Physiologists (ASEP), Exercise and Sports Science Australia (ESSA), British Association of Sport and Exercise Sciences(BASES), Canadian Society for Exercise Physiology (CSEP).
Preferred: None

Licensing / Certifications

Valid Primary License from the country of origin if applicable AND should be eligible for license in the Qatar with QCHP.
• Certification in Basic Life Support (BLS) CPR required.
• Certifications as listed above.

Position Summary

The Genetic Counselor reflects the mission, vision, and values of the organization, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Genetic Counselor is primarily responsible for providing genetic counselling to patients.

Responsibilities

• Analyse genetic information to identify patients or families at risk for specific disorders or syndromes.
• Explain diagnostic procedures such as chorionic villus sampling (CVS), ultrasound, fetal blood sampling, and amniocentesis.
• Provide genetic counselling
• Assess patients' psychological or emotional needs such as those relating to stress, fear of test results, financial issues, and marital conflicts to make referral recommendations or assist patients in managing test outcomes.
• Provide counselling to patient and family members by providing information, education, or reassurance.
• Determine or coordinate treatment plans by requesting laboratory services, reviewing genetics or counselling literature, and considering histories or diagnostic data.
• Discuss testing options and the associated risks, benefits and limitations with patients and families to assist them in making informed decisions.
• Interpret laboratory results and communicate findings to patients or physicians.
• Interview patients or review medical records to obtain comprehensive patient or family medical histories, and document findings.

Experience and Skills Required Experience required:

• Two (2) years’ experience in a relevant role.
Skills required:
• High level interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
• Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking, flexibility and creativity when resolving customer issues.
• Ability to apply critical thinking, communication, influence, and flexibility to make optimal decisions based on multiple variables and desired outcomes.
• Good ability to effectively handle challenging situations and balance multiple priorities
• Strong data, analytical and finance orientation.
• Excellent verbal and written communication skills.
• Desire to work in multi-disciplinary setting.
• Recognizes and accepts accountability for safety and care of patients
• Demonstrated patient centered / patient valued behaviors.
• Ability to maintain a high degree of confidentiality.
• Fluent English speaker. Knowledge of Arabic will be an advantage although not essential

Qualification’s Essential:

• Bachelor’s degree in biological or chemical sciences or equivalent relevant experience required.
Preferred: None

Licensing / Certifications

Valid Primary License from the country of origin if applicable AND should be eligible for license in the Qatar with QCHP.
• Certification in Basic Life Support (BLS) CPR required.

Position Summary

The Infection Control Manager reflects the mission, vision, and values of adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Infection Control Manager is responsible for overseeing all aspects of the Infection Prevention program at AMNM. Provide leadership, resources, tools and analytics to reduce/eliminate hospital-acquired infections, manage outbreaks/exposures, and improve clinical practice. Serve as key interface with Ministry of Public Health and other agencies.


Responsibilities

• Performing annual risk assessment
• Developing and implementing annual plan
• Developing policies governing the control of infections and communicable diseases
• Implementing policies governing control of infections and communicable diseases
• Developing a system for identifying, reporting, investigating and controlling infections and communicable diseases

Provide leadership and operational implementation of the AMNM Infection Prevention Program including:
• Implement best practices which will eliminate or reduce the risk of infection within the organization
• Align operating unit with system principles, priorities, methodologies, procedures
• Participate in system wide improvement and lead operating unit improvement
• Serve as organization expert on best practices, national and local trends and issues
• Measure and monitor infection control practices
• Lead communication, teaching, modeling, process consultation and implementation of best infection control practices.
• Ensure effective outbreak investigations, employee and patient exposures and interventions
• Analytically interpret and compare internal infection data benchmarks
• Partner with [Insert role] and clinical leads to ensure an appropriate vaccination and compliance program
• Lead the reportable disease program at the local business units
• Provide infection control and prevention education programs
• Provide infection prevention perspective, expertise, leadership for facility planning, construction and renovation projects
• Assure timely and comprehensive infection prevention policy and procedure reviews
• Assure timely and comprehensive infection prevention data to all stakeholders
• Manage infection prevention emergency response
• Evaluate effectiveness of annual plan at departmental level and facility wide
• Collaborate with the senior leadership team to establish annual goals related to infection metrics
• Assure compliance with all relevant programs, Qatar QCHP licensure requirements, Joint Commission standards, and all other accreditation / licensure / regulatory requirements
• Provide support to Nursing, Medical Staff, Laboratory, and all clinical areas
• Coordinate with Quality and Patient Satisfaction Manager, Environmental Services team, Facilities, and other support departments

Experience and Skills Required

Experience required:

Minimum 3-5 years management experience in a clinical setting.
Preferred: 5+ years of experience in the field of healthcare infection control. Experience in ambulatory / clinic infection control environment.


Skills required:
• High level interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
• Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking, flexibility and creativity when resolving customer issues.
• Ability to apply critical thinking, communication, influence, and flexibility to make optimal decisions based on multiple variables and desired outcomes.
• Recognizes and accepts accountability for safety and care of patients
• Demonstrated patient centered / patient valued behaviors.
• Ability to maintain a high degree of confidentiality.
• Good ability to effectively handle challenging situations and balance multiple priorities
• Strong data, analytical and finance orientation.
• Excellent verbal and written communication skills.
• Desire to work in multi-disciplinary setting.
• Ability to participate and collaborate as a team player, working in a time-pressured environment.
• Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

Qualification’s Essential:

Bachelor’s degree in a healthcare-related field; Nursing, Microbiology, and/or Epidemiology preferred
Preferred:
• Master’s degree (MSN/MS/MBA/MHA/MPH/) OR enrolled in relevant master’s program. Additional experience may be considered in lieu of Master’s degree.
• CPHQ
• Certification in Infection Control

Licensing / Certifications

• Certification in Basic Life Support (BLS) CPR required.

Position Summary

The Senior Physical Therapist reflects the mission, vision, and values of the organization, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Senior Physical Therapist is responsible for administering physical therapy evaluations and treatment plans for patients by providing assessments and selecting appropriate techniques and therapies in order to restore function and prevent disability.

The Senior Physical Therapist serves as a role model and resource to Physical Therapy staff in the department.

Responsibilities

• Selects and administers appropriate physical therapy evaluations
• Develops and implements collaborative treatment plans.
• Provides patient, family and caregiver education.
• Participates with other team members in patient discharge planning through verbal and written communications
• Provides clear, concise patient care documentation as per departmental standards.
• Supervises appropriate support personnel via monitoring the treatment plans’ administration and provides follow-up clinical direction and guidance.

Administration of Work
• Provides direct patient care for an established population.
• Performs appropriate physical therapy evaluations and re-evaluations on a regular basis
• Designs and implements appropriate treatment plans
• Participates in patient discharge and home care planning to facilitate the continuity of patient care
• Completes all related medical documentation in a timely and accurate manner and in accordance with established policies and standards
• Assists in monitoring of quality management indicators
• Demonstrate competency through the annual completion of written and demonstration style competency examinations

Leadership/Supervisory Skills
• Delegates appropriate responsibilities to support staff
• Promotes philosophy and objectives of AMNM
• Completes special projects as assigned by the Manager
Communications/Relationships
• Promotes and maintains professional working relationship with peers
• Maintains/promotes open communication with interdisciplinary team
• Serves on assigned departmental committees
• Attends/contributes to monthly departmental and discipline-specific service meetings
Organizational Expectations
• Adheres to the departmental policies and procedures
• Adheres to the Code of Ethics and Customer Service Standards as demonstrated through positive patient/guest relations, positive and effective interactions with staff, formulating and meeting developmental goals

Additional senior level responsibilities as required by departmental needs:
• Coaching and training of new and existing staff
• Orientation of new staff to the department
• Serves as a resource and offers general guidance to departmental staff
• Assists with departmental process improvement projects
• Patient Education
• Coaching other clinical roles such as Medical Assistants

Experience and Skills Required

Experience required:
• Two years’ experience as a Physical Therapist/Physiotherapist, should be registered as physiotherapist in home country


Skills required:
• High level interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
• Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking, flexibility and creativity when resolving customer issues.
• Ability to apply critical thinking, communication, influence, and flexibility to make optimal decisions based on multiple variables and desired outcomes.
• Recognizes and accepts accountability for safety and care of patients
• Demonstrated patient centered / patient valued behaviors.
• Ability to maintain a high degree of confidentiality.
• Good ability to effectively handle challenging situations and balance multiple priorities
• Strong data, analytical and finance orientation.
• Excellent verbal and written communication skills.
• Desire to work in multi-disciplinary setting.
Fluent English speaker. Knowledge of Arabic will be an advantage although not essential

Qualification’s Essential:
• 3 year accredited Diploma OR
• Bachelor’s Degree in physical Therapy OR
• DPT Doctor of Physical Therapy (entry level) Graduate
• Masters of Physical Therapy (entry level) graduate
Preferred: None

Licensing / Certifications

Valid Primary License from the country of origin if applicable AND should be eligible for license in the Qatar with QCHP.
• Certification in Basic Life Support (BLS) CPR required.

Position Summary

The Radiographer reflects the mission, vision, and values of the organization, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Radiographer is primarily responsible for performing general radiographic diagnostic imaging procedures to generate imaging information necessary for the diagnosis and subsequent treatment of outpatients. Services are to be provided in accordance with industry standards, organization standards and Department procedures and protocols.

Responsibilities

• Receives, reviews and evaluates radiographic requisitions to determine the appropriate procedure, protocol and method of application that is needed in order to complete the Medical Imaging procedure.
• Provides quality patient care & customer service according to AMNM and department practices. Provide patient education through verbal explanation prior to, during and subsequent to the procedure in order to reduce the patient’s anxiety and enhance their comfort zone and tolerance of the procedure. Care for the patient throughout the procedure according to department standards, including accompanying the patient to and from the exam rooms.
• Appropriately employs imaging systems, accessory devices and patient positioning techniques to generate general radiographic (stationary and mobile) images. Perform imaging procedures in accordance with safe radiation safety practices as determined by the Qatar Council for Healthcare Practitioners to limit radiation exposure to patient, self and other members of the healthcare team.
• Evaluates the completed images in comparison with industry standards and take corrective action as needed. Provide images of optimum, quality with optimum productivity and customer service.
• Produces high quality radiographs in order to minimize patient radiation exposure through coning, the use of radiographic filters, as well as lead shielding devices. Quality control and the occurrence of repeat images is the desired goal of the Radiographer. Collect and record data as identified by the department as support documentation to support the measurement and tracing components of quality management.
• Completes and/or verifies the accounting and billing information section of the charge voucher, including department, billing area, location, provider, etc. in order to ensure accurate billing for radiographic services.
• Reports incidences of equipment problems, failure, irregularities in equipment performance and equipment disrepair to management and vendor personnel as soon as possible.
• Assists with the performance of clerical functions within the department including but not limited to: filing and pulling of films for upcoming clinic sessions, pick up of films, set up and removal of films for reading to the alternator, purging of old records, monitor inventory and order stock, as needed.

Experience and Skills Required

Experience required:
Minimum: 2 years clinical experience in a recognized Hospital / Healthcare facility

Skills required:
• High level interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
• Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking, flexibility and creativity when resolving customer issues.
• Ability to apply critical thinking, communication, influence, and flexibility to make optimal decisions based on multiple variables and desired outcomes.
• Recognizes and accepts accountability for safety and care of patients
• Demonstrated patient centered / patient valued behaviors.
• Ability to maintain a high degree of confidentiality.
• Good ability to effectively handle challenging situations and balance multiple priorities
• Strong data, analytical and finance orientation.
• Excellent verbal and written communication skills.
• Desire to work in multi-disciplinary setting.
Fluent English speaker. Knowledge of Arabic will be an advantage although not essential

Qualification’s Essential:
• Bachelor degree in Radiology Technology/Radiology Science OR
• Associate degree or Diploma in Radiology Technology/Radiology Science in addition to successful completion of a National licensure examination from an internationally recognized licensing body.

Preferred: None

Licensing / Certifications

Valid Primary License from the country of origin if applicable AND should be eligible for license in the Qatar with QCHP.
• Certification in Basic Life Support (BLS) CPR required.

Position Summary

The Senior HR Assistant reflects the mission, vision, and values of adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The HR Generalist assists the HR Manager with the responsibility of translating the Human Resources' mission, goals, and policies and procedures into effective plans and actions at the department and program level. The HR Generalist interacts with Managers, Director and/or Vice Presidents to advise, counsel, and support them in HR strategies that support the goals of the organization. They also interact with employees in guiding them in the appropriate application of HR policies and practices.


Responsibilities

• Partners with HR manager to develop and execute human resource strategies that are congruent with business unit and organizational goals and objectives.
• Develops relationships with and is supported by HR practice experts; uses judgment to engage the appropriate practice expert when needed.
• Acts as a change agent to systematically drive and implement improvement.
• Serves as an employee advocate.
• Serves as liaison between employees and managers, representing their concerns to management and at the same time working to increase employee contribution.
• Consistently, and thoroughly communicates with all members of the Human Resources team and contributes to effective team functioning.
• Exemplifies AMNM Service Excellence principles with internal and external customers.
• Implements and improves upon solutions to address the human resource service needs of AMNM while maintaining the highest level of personnel data integrity.

Recruitment: 
• Full cycle recruitment for positions, inclusive of sourcing, screening, interviewing and selection of candidates.
• Utilizes strong candidate assessment skills to conduct behavioral based interviews.
• Develops strategies to generate top tier candidates to create a robust candidate pipeline both internally and externally for current, as well as, future employment opportunities.
• Develops, coordinates and monitors effectiveness of all recruitment events and programs.

Employee Relations:
• Counsels and trains all levels of managers and employees on interpretation and implications of Human Resources' policies and practices, employment regulations.
• Assists with the effective implementation of AMNM’s performance management process.
• Ensures thorough documentation of all investigations and projects.
• Manages and processes grievances and employee appeals.
• Demonstrates flexibility in meeting customer needs.

First-Tier Compensation & Benefits Support: 
• Serves as a trusted advisor and consultative subject matter expert.
• Interact with all levels within the organization to support the compensation and benefits strategy, pay programs, policies, as well as, provide assistance in the delivery of the compensation and benefits solutions.
• Provide feedback to Directors, Managers, and employees based on thorough knowledge of compensation and benefits policies.
• Adjudicate salary change requests including transfers, demotions, and promotions, by applying knowledge of NMHC policies and practices.


Experience and Skills Required

Experience required:

Minimum 6-8 years human resource or hospital operations/management experience.

Skills required:
• Proven ability in facilitating effective meetings and interactions.
• Ability to work under pressure in a fast-paced environment.
• Competence using MS Office programs.
• Exercise good judgment in handling sensitive information.
• Ability to communicate effectively with all levels in the organization.
• Project and time management skills essential.
• Analytical and critical thinking skills.
• Process improvement experience
• Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

Qualification’s Essential: Bachelor’s Degree in HR, Industrial/Organizational Psychology, Finance, or Business Administration.
Preferred: Masters is Business Administration / Masters in Healthcare Administration

Position Summary

The Sleep Technologist reflects the mission, vision, and values of the organization, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Sleep Technologist supports delivery of care to patients at the AMNM sleep center; this includes care for patients during their appointments at AMNM and preparation for any external/off-site sleep testing studies.
This position works closely with other members of AMNM staff, including physicians.

Responsibilities

• Completes all required paperwork in preparation for studies, including consent, relevant patient history, questionnaires, etc.
• Independently prepare equipment for monitoring by performing necessary calibrations, selecting filter settings, determining appropriate monitoring montage, and entering required patient information, as appropriate for performing external sleep studies
• Provide CPAP training by utilizing appropriate patient education materials.
• Prepare patients for study by accurately placing recording devices required for procedure, or instructing patient on use of self-administered devices. Utilizes International 10-20 system for EEG electrode placement as required.
• Demonstrate the ability to score and process sleep records.
• Record study results by entering appropriate notations and clinical observations into computer system
• Maintain monitoring equipment in clean and organized condition.
• Participate in departmental in-services and continuing education.
• Encourage teamwork through interdepartmental communication and constructive problem resolution.
• Score sleep records according to department guidelines.
• As a provider of direct patient care, communicates regularly with patients, families, physicians and nursing staff throughout the hospital. May also interact frequently with Biomedical Engineering as it relates to troubleshooting and equipment needs.
Additional Functions
• Participate in departmental in-services, monthly staff meetings, and continuing education.
• Monitor supply inventory and notify designated individual in case of shortage.
• Assist in report typing, distribution, filing, and record storage duties as needed.
• Provide consistent feedback and suggestions for improvement to Manager.

Experience and Skills Required

Experience required:
• Two years (2) recent experience as a Registered Sleep Technologist
• Knowledge of the International 10-20 system of electrode placement.

Skills required:
• High level interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
• Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking, flexibility and creativity when resolving customer issues.
• Ability to apply critical thinking, communication, influence, and flexibility to make optimal decisions based on multiple variables and desired outcomes.
• Good ability to effectively handle challenging situations and balance multiple priorities
• Strong data, analytical and finance orientation.
• Excellent verbal and written communication skills.
• Desire to work in multi-disciplinary setting.
• Recognizes and accepts accountability for safety and care of patients
• Demonstrated patient centered / patient valued behaviors.
• Ability to maintain a high degree of confidentiality.
• Fluent English speaker. Knowledge of Arabic will be an advantage although not essential

Qualification’s Essential:
• Bachelor degree in Science or Bachelor degree in Respiratory Therapy or Bachelor degree in Nursing Or
• 3 yrs Diploma in Respiratory Therapy Or
• 2 yrs Associate degree in Respiratory Therapy

Preferred:
• Bachelor’s Degree or additional training in electro-neuro diagnostics, anatomy, or successful completion of certification in allied health school.
• Prior sleep experience at a facility accredited by the AASM.
Licensing / Certifications Valid Primary License from the country of origin if applicable AND should be eligible for license in the Qatar with QCHP.
• Registered Polysomnographic Technologist (RPSGT) or Registered Respiratory Care Technologist (RRT) or RST (Registered Sleep technologist) or CPSGT (Certified polysomnography technologist).
• Certification in Basic Life Support (BLS) CPR required.

Position Summary

The Supply Chain Specialist reflects the mission, vision, and values of the organization adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Supply Chain specialist is responsible for all aspects of Supply Chain logistics and purchasing of inventory for AMNM.

Responsibilities

• Demonstrates a thorough understanding of Purchase Order Terms and Conditions, contractual policies and procedures; evaluates associated requisition documents to ensure consistency with policies and procedures.
• Participates in the development of Corporate Purchasing Standard Work methodologies. May participate in department’s audits as requested by Manager.
• Identifies, investigates, takes action, communicates and follows-up on recurring ERP procurement module related issues or problems and notifies Manager.
• Works in conjunction with the Data Team, PCA’s, Vendor Team, and Accounts Payable Team by providing assistance with information to increase accuracy of data elements within the MMIS module of the ERP system.
• Supports integration activities through engagement in meetings and special assignments as directed.
• Assists in answering the Corporate Purchasing Help Desk telephone and e-Mail; facilitates problem resolutions, answers P2P related questions, educates to organization policies, and identifies necessary resources on behalf of customers and the Corporate Purchasing Department.
• Responsible for identifying trending issues or recurring problems revealed during Help Desk support.
• Maintains responsibility for forwarding vendor confirmations to assigned Buyer or Agent from Help Desk e-Mail.
• May be assigned to monitor and run reports as directed regarding the ERP Purchasing Module and may communicate specific and critical information to Purchasing and all of AMNM as directed.
• Works with Purchasing Agents and Buyers to facilitate requisition processing in response to Help Desk inquiries. Informs Manager of potential issues related to unprocessed requisitions and resulting dissatisfied customer departments.
• Monitors the integrity of the ERP Purchasing Module (e.g. Open/Closed PO’s and Requisitions).
• Provides feedback to Purchasing Agents and Buyers regarding invoice discrepancies and Match Exception errors as needed.
• Creates and distributes the daily Match Exception Report.
• Creates and distributes the weekly Match Exception Report to Manager for review with Purchasing Department Buyers and Purchasing Agents.
• Participates in Match Exception work group initiatives and problem solving activities.
• Keeps Level One Manager informed at all times of pending issues, anticipated problems, and need to dialog with end users and/or their department manager.
• Represents the Corporate Purchasing Department by attending special meetings as directed.
• Maintains excellent communication with Level One Manager and Level II Supply Chain Specialists.
• Investigates PeopleSoft pricing issues related to Match Exceptions when necessary.
Experience and Skills Required Experience required:
• 5 Years of healthcare Purchasing, Supply Chain Management or Accounts Payable related experience.
• Preferred: 7 Years of healthcare Purchasing and Supply Chain Management experience.
• Knowledge of Supply Chain Management ERP Module.

Skills required:
• High level interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
• Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking, flexibility and creativity when resolving customer issues.
• Ability to apply critical thinking, communication, influence, and flexibility to make optimal decisions based on multiple variables and desired outcomes.
• Good ability to effectively handle challenging situations and balance multiple priorities
• Strong data, analytical and finance orientation.
• Excellent verbal and written communication skills.
• Desire to work in multi-disciplinary setting.
• Fluent English speaker. Knowledge of Arabic will be an advantage although not essential

Qualification’s Essential:
Bachelor Degree in related field



Position Summary

The Hygienist reflects the mission, vision, and values of the organization, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Dental Hygienists are licensed practitioners who provide preventative oral health and have graduated from an accredited dental hygiene program in institutions of higher education. They provide clinical services, consultations to individuals, education. Dental Hygienists promote and maintain oral wellness and thereby contribute to the overall health and quality of life.

Responsibilities

• Conducts thorough, individualized assessment of the client who may be with or at risk for oral disease or complications.
• Diagnosis using critical analysis of all assessment findings to identify existing or potential client needs and oral health problems.
• Goals for behavioral outcomes, oral health, and overall health are addressed by the dental hygienist while planning dental hygiene care, implementing specific interventions, evaluating their effectiveness and documenting all related information.
• Understand factors that can impact oral care including; medical and dental history, medications, overall patient health with the relationship of oral health, head and neck examinations, intra-oral examinations, cancer screenings, periodontal assessments, scaling and root planning, debridement, sealant placement, fluoride application and treatment planning.
• Collaborates with and refer to other health care professionals to promote patient health and prevent disease.

Experience and Skills Required

Experience required:

1 year experience working as a Dental Hygienist after obtaining diploma

Skills required:
• Ability to follow directions whilst working independently
• Ability to organize and think independently
• Superior abilities in one-on-one interactions with patients.
• Good verbal and written communication skills.
• Experience working in a multi-disciplinary team.
• Good interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
• Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
• Good computer skills, including Microsoft Office, Outlook and database entry.
• Recognizes and accepts accountability for safety and care of patients
• Demonstrated patient centred / patient valued behaviours.
• Ability to maintain a high degree of confidentiality.
• Ability to adapt to changes in work environment, delays or unexpected events.
• Demonstrates attention to detail and monitors own work for accuracy
• Fluent English speaker. Knowledge of Arabic will be an advantage although not essential

Qualification’s Essential:
• 3-year college diploma in Dental Hygiene or equivalent.

Licensing / Certifications

Valid Primary License from the country of origin if applicable AND should be eligible for license in the Qatar with QCHP.
• Certification in Basic Life Support (BLS) CPR required.

Position Summary

The Insurance / Biller Clerk reflects the mission, vision, and values of adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsible for completing data entry assignments. Collects documents and reports and enters appropriate information in the hospital system. Works closely to support Patient Financial Service staff.

Responsibilities

• Provides accurate information and timely updates to patients and customers.
• Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
• Proficient in the retrieval and processing of documents.
• Demonstrates the ability to enter clear, accurate and complete collection notes.
• Demonstrates understanding of how to initiate the IDPA batch claim status process and review output reports for consistency.
• Understands the different insurance buckets in the hospital operation system and applies adjustments to the appropriate insurance/payor column.
• Reviews government payers supplemental and patient liability reports effectively to ensure the amount identified is spenddown, ABN or non-covered services and are handled according to department policy and procedure.
• Understands the impact and importance of Medicare bad-debt accounts on the hospital's accounts receive. Is proficient in obtaining all information necessary to effectively classifying accounts within Medicare guidelines.
• Responsible for logging and maintaining the Medicare Bad Debt logs pertaining to Medicaid balances for the cost report.
• Follows appropriate practices when revising an account from one financial class to another. Applies adjustment, action and denial codes according to policies and procedures.
• Completes special assignments and projects with minimal supervision and consistently meets targets, timetables and deadlines.
• Contributes to opportunities and processes for continuous improvement.
• Collects registration, charging, coding, billing and utilization review errors and reports to the appropriate department according to PFS policy.
• Develops and maintains relevant training material for Patient Access staff related to third party billing regulations.
• Demonstrates knowledge & compliance with insurance, local, state, federal and contract regulations related to hospital billing.
• Monitors credit balances consistently in order to meet department standards requiring account to be resolved within 30 business days.
• Effectively refers credit balances to the appropriate PFS personal within two business days.
• Demonstrates knowledge and understanding of CDH's managed care contracts. Effectively refers discrepancy to the appropriate PFS personal within two business days

Experience and Skills Required

Experience required:

Two – Four years’ experience in clerical support and significant data entry within the Healthcare Industry.

Skills required:
• Excellent computer skills with strong knowledge of Microsoft Office suite
• Works well in a fast-paced environment.
• Excellent communication skills
• Customer Service orientation
• Ability to organize and manage multiple assignments
• Strong organizational, communication and interpersonal skills.
• Ability to follow directions independently.
• Ability to participate and collaborate as a team player, working in a time-pressured environment.
• Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

Qualification’s Essential:

Minimum Qualifications: Diploma or equivalent.

Position Summary

The Marketing Executive reflects the mission, vision, and values of the organization adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Marketing Executive is responsible for supporting the Marketing Managers administrative and budget management needs, general office management and oversight of select tools and resources used across the department. The Marketing Executive is skilled in project management and supports prioritized projects. The Executive is knowledgeable about the scope of the Marketing team and the key principles of brand and marketing.

Responsibilities

• Provide administrative support and budget / accounting maintenance
o Assist with calendar management, scheduling and preparing for meetings
o Assist with processing marketing budget and liaison with finance department.
o Working with third parties such as with suppliers, asking for quotations and sourcing competitive prices.
• Responsible for general office management
o Provide office management such as:
 Conference room support – scheduling and daily calendars
 Printers - paper and toner, troubleshooting
 Office Supplies – maintain baseline inventory, order supplies on regular basis, organize supply cupboards
 Maintain organization of closets/storage spaces
• Manage and develop tools and resources to benefit the team
o Manage items such as reprint requests
o Create templates and guidelines as needed for core processes
o Share best practices with the group and keep documentation for office
o Well versed on project management software
o Oversee the Digital Media calendar or other similar resources
o Utilize strong project management capabilities
• Support the Marketing and Brand Specialists with assignments as needed
o Resource allocation requests submitted to the Manager (s) for approval
• Utilize project management skills and capabilities
o Develop work plans and manage projects to completion, on time, on budget
o Identify steps involved in executing on a project, asking clarifying questions to ensure alignment

Experience and Skills Required

Experience required:

• Minimum 4-7 years of experience in administrative support or project management within a Marketing Team

Preferred Experience:
• Understanding of healthcare industry preferred.

Skills required:
• Excellent project management and organizational skills with strong attention to detail.
• Must have exceptional interpersonal skills with a strong customer service orientation.
• Highly motivated and proactive, with a “can-do” attitude.
• Proven experience working in a team-oriented environment.
• Strong computer skills with strong knowledge of Microsoft Office suite
• Works well in a fast-paced environment.
• Customer Service orientation
• Ability to organize and manage multiple assignments
• Strong organizational, communication and interpersonal skills.
• Ability to follow directions independently.
• Ability to communicate to a variety of internal and external sources in a direct and professional manner.
• Ability to participate and collaborate as a team player, working in a time-pressured environment.
• Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

Qualification’s Essential:
• Diploma

Preferred:
• Associate or Undergraduate Degree in Marketing or related field preferred

Position Summary

The Pharmacy Technician reflects the mission, vision, and values of the organization, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Under the direction of a licensed pharmacist, performs all technical duties associated with the operations of the dispensing areas. Additionally, maintains stock levels of medications, intravenous solutions, and supplies; monitors expiration dates of medications; and prepares appropriate reports on areas of responsibility.

Responsibilities

• Maintains appropriate inventory par levels, removes expired medications from the area.
• Anticipates medication needs and orders appropriately. Communicates any inventory problems to pharmacist staff and to managers.
• Evaluates monthly cost transfer reports for correctness.
• Resolves ordering discrepancies and maintains excellent communication with the supplier.
• Performs pharmacy unit inspections monthly and documents expired medications or any problems.
• Responds to recall notices in a timely and efficient way; communicates key information to the staff.
• Identifies areas of improvement in the work flow or inventory control and communicates to the manager.
• Maintains emergency boxes and carts, where appropriate.
• Ensures compliance with hazardous waste collection and disposal requirements.
• Maintains documentation of admixture sterility testing.
• Ensures proper documentation of productivity data within the work area.
• Assists in the development and training of new technicians.
• Performs departmental inspections on a monthly basis.
• Assists in the weekly narcotic audits to ensure accurate narcotic record keeping.
• Returns outdated or unused controlled substances to the pharmacy storeroom.
• Ensures on-time deliveries within department standards.

Experience and Skills Required

Experience required:
• Minimum 2 years post graduate experience as pharmacy technician

Skills required:
• Good computer skills with strong knowledge of Microsoft Office suite
• Works well in a fast-paced environment.
• Customer Service orientation
• Recognizes and accepts accountability for safety and care of patients
• Demonstrated patient centered / patient valued behaviors.
• Ability to maintain a high degree of confidentiality.
• Ability to organize and manage multiple assignments
• Strong organizational, communication and interpersonal skills.
• Ability to follow directions independently.
• Ability to communicate to a variety of internal and external sources in a direct and professional manner.
• Ability to participate and collaborate as a team player, working in a time-pressured environment.
• Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

Qualification’s Essential:
• Diploma, or equivalent from a recognized institution.
Preferred:
• Completion of a pharmacy technician training program

Licensing / Certifications

Valid Primary License from the country of origin if applicable AND should be eligible for license in the Qatar with QCHP.
• Certification in Basic Life Support (BLS) CPR required.

Position Summary

The Aesthetician reflects the mission, vision, and values of the organization adheres to the organization’s Code of Ethics and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Aesthetician, under the direction of a Provider (MD), helps to improve the health and appearance of the patient’s skin by safely performing a variety of facial dermatology procedures in a professional, customer focused manner while ensuring patient comfort. This position is accountable for coordinating, providing, and retailing high quality cosmetic care and products.

Responsibilities

• Assesses the patient, reviews patient’s relevant history, prepares appropriate supplies and sterile equipment.
• Performs facial dermatology services and/or assists physician with procedures (laser hair removal, skin rejuvenation, chemical peels,, etc.).
• Provides patient education and answers questions before, during, and after treatment.
• Captures pre- and post-treatment photos.
• Evaluates effects of treatment, observes and notes patient’s response/progress, makes recommendations and adjustments as appropriate, provides cosmetic consultations.
• Promotes additional services and cosmetic products.
• Reports patient care problems or equipment deficiencies to management.
• Cleans, prepares, and stocks examination and treatment rooms, orders supplies.
• May perform other duties as assigned.

Experience and Skills Required

Experience required:

• Two (2) years’ experience in a relevant role.
• Previous experience with laser and light-based technology, medical-grad, chemical peels, and use of skincare products in a medical spa dermatology, or plastic surgeon’s office.

Skills required:

• Superior abilities in one-on-one interactions with patients.
• Excellent verbal and written communication skills.
• Excellent networking, organizational and time management skills.
• Experience working in a multi-disciplinary team.
• Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
• Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
• Ability to effectively handle challenging situations.
• Ability to balance multiple priorities.
• Ability to analyze data for decision making purposes.
• Strong computer skills, including Microsoft Office, Outlook and database entry.
• Ability to maintain a high degree of confidentiality.
• Ability to adapt to changes in work environment, delays or unexpected events.
• Demonstrates attention to detail and monitors own work for accuracy
• Fluent English speaker. Knowledge of Arabic will be an advantage although not essential

Qualification’s Essential:
• Diploma or certification of completion from an accredited institution for Aestheticians.
• High School Diploma or equivalent

Licensing / Certifications

Valid Primary License from the country of origin if applicable AND should be eligible for license in the Qatar with QCHP.
• Certification in Basic Life Support (BLS) CPR req

Position Summary

The Cast Technician reflects the mission, vision, and values of the organization, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Cast Technician supports physicians (MD) and advance practice providers (APP) by facilitating patient flow, assisting with various patient care activities, and performing related administrative functions. This role is responsible for ensuring efficient patient flow; maintaining neat, clean and safe patient care areas; promoting patient satisfaction by interacting with patients in a professional, friendly manner; safeguarding patient confidentiality.

Responsibilities

• Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination.
• Obtains accurate vital signs, per organization standards.
• Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information.
• Promptly informs the MD/APP of any significant change in vital signs or acute symptoms.
• Anticipates/sets up equipment or supplies needed for visit.
• Cleans and prepares exam room for next patient.
• Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly.
• Assists with referrals, transfers and discharge processes.
Assists MD/APP with medical and surgical procedures in accordance with established protocols such as:
• Application of splints and casts with appropriate moulding as per standard protocol or as directed by MD/APP.
• Suture removal, staple removal, wound care, dressing changes, as directed by MD/APP.
• Preparation/Assistance with procedures and injections, as directed by MD/APP.
• Preparation/Assistance with Ultrasound-guided Injections, as directed by MD/APP.
• Apply DME appropriately, and provide education to patients regarding care and use of DME, as directed by MD/APP.
• Assist with specimen collection, as directed by MD/APP.
• Call-in or electronically send prescriptions as directed by the MD/APP.
• Assist with administrative tasks such as patient letters, patient forms, fax, and mail as directed by the MD/APP/RN.
• Assist with patient phone calls as directed by MD/APP/RN.
Provides high quality care by:
• Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments.
• Participates in environmental safety rounds.
• Maintains vaccine/medication inventory.
• Ensures medication cabinets are locked appropriately.
• Monitors and maintains equipment and instruments according to clinic guidelines.
• Assists in ordering supplies and correctly disposes of all expired items.
• Adheres to office opening and closing procedures.
Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner:
• Interacts in a professional, cooperative manner with other practice staff.
• Accepts and performs delegated responsibilities in a positive manner.
• Offers assistance to others.
• Attends and participates in staff meetings.
• Communicates appropriately and effectively with patients and patient care team (in the office and on the phone).
• Communicates appropriately and effectively with patients in order to clearly deliver instructions to a patient in distress.
• May perform other duties as assigned.

Experience and Skills Required

Experience required:

• Two years post graduate experience in the related field

Skills required:
• Demonstrates exceptional customer service skills utilizing appropriate judgment, independent thinking, and creativity when resolving customer issues.
• Demonstrates competency in all essential functions as defined by the organization.
• Ensures accurate and timely documentation in the electronic medical record.
• Maintains a high degree of confidentiality
• Exhibits strong interpersonal skills, verbal and written communication skills.
• Manages conflict and problem solves effectively.
• Able to recognize emergency situations and implement emergency procedures in accordance with clinic guidelines.
• Handles challenging situations effectively by locating and contacting other resources.
• Able to prioritize, multitask, and demonstrate flexibility while adapting to changes in work environment
• Able to receive constructive feedback.
• Exceptional attention to detail and work accuracy.
• Demonstrates an ongoing interest in quality and strives to reach highest standards.
• Reports all unexpected patient incidents to supervisor and assists in the completion of incidence reports as required.
• Maintains competency and skills and attends required training for all system applications.
• Excellent organizational skills.
• Functions as patient advocate by actively engaging patient and sharing information with care provider.
• Knowledge of basic medical terminology.
• Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

Qualification’s Essential:
• Diploma, or equivalent from a recognized institution.
Preferred:
• Certified orthopedic technician

Position Summary

The Procurement and Distribution Staff reflects the mission, vision, and values of the organization adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsible for the oversight of auto-sourced and/or Bill Only Materials (BOM) Purchase Orders. Communicates product status with requesting departments. Places urgent orders and ensures delivery is made to departmental expectation. Ensures all orders are placed with accurate pricing. Interfaces directly with specific departments assigned to provide support of the purchasing process.

Responsibilities

• Expedites open PO’s within established KPI.
• Obtains, monitors, and processes Purchase Order Acknowledgement (POA), vendor confirmations, and order resolution reports within established guidelines
• Comprehends references to healthcare procurement, accounts payable and finance related vocabulary.
• Responds to questions placed by internal customers within the same day and no later than 1 day of request.
• Monitors and communicates back-orders in a timely manner to the end user and assists with sourcing alternate products if necessary.
• Maintains good communication with Accounts Payable in resolving match exceptions.
• Resolves match exception errors within established KPI’s.
• Ensures Purchase Order accuracy and timeliness of product/service delivery.
• Actively engages Procurement Contracts and vendor representatives to ensure accurate contract or non-contract pricing on Purchase Orders.
• Provides feedback to direct line manager regarding items to ensure accuracy of catalog pricing and sourcing.
• Engages direct line manager as needed related to questions about supplies and equipment procurement.
• Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contribution of others.
• Uses organizational and unit/department resources efficiently and effectively.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement.
• Participates in efforts to streamline and standardize work processes.
• Actively engages in department meetings by contributing and sharing observations and perspectives.
• Monitors self in relation to meeting established department KPI’s and can communicate accomplishments and opportunities for improvement utilizing the mid-year and annual performance appraisal tool.
• Presents a friendly, approachable professional demeanor and appearance.
• Prepares and places urgent orders to ensure departmental expectations are met.
• Demonstrates teamwork by helping co-workers within and across departments

Experience and Skills Required

Experience required:

Two years of healthcare supply chain related experience. Bio-medical engineering background.

Skills required:
• Customer service orientation
• Strong communication and interpersonal skills.
• Ability to multi-task
• Ability to retain information
• Strong knowledge of Microsoft Office
• Ability to organize and think independently
• Ability to follow directions independently.
• Ability to communicate to a variety of internal and external sources in a direct and professional manner.
• Ability to participate and collaborate as a team player, working in a time-pressured environment.
• Fluent English speaker. Knowledge of Arabic will be an advantage although not essential.

Qualification’s Essential:

Diploma or equivalent relevant work experience
Preferred: None

 

Position Summary

The Marketing Manager reflects the mission, vision, and values of the organization adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Manager reports to the Chief Operating Officer and is responsible for overseeing regional marketing and communications efforts and providing thought leadership and recommendations to the AMNM leadership team. On an annual basis, he/she will create an agile marketing and communications plan in collaboration with Alfardan and Northwestern Marketing Departments.

She/he needs to be a marketing expert with strong general knowledge of strategic service lines in order to engage in robust strategic and tactical conversations with their clients. All campaigns and programs are designed to build AMNM reputation, consumer and physician engagement.

This role requires close partnership with the all stakeholders, especially in carrying out strategic initiatives that aid our facility as we grow (i.e., client managed process, collateral system, sponsorship strategy, signage standardization).
Creative direction for all campaigns will come from the Brand Management teams, who maintains system level creative strategy.

Responsibilities

• Responsible for developing comprehensive marketing strategies, plans and programs with regional AMNM leadership team. Plans will be based on clear objectives, strategies and tactics.
• Develop specific project or program briefs to guide internal alignment and inform the Brand team regarding creative needs.
• Develop regular dashboards with key performance indicators for regional marketing efforts and campaigns.
• Evaluate regional market dynamics and work to maintain crisp competitive differentiation, while supporting the AMNM master brand.
• Partner with the brand management team and other key partners to meet client needs and execute campaigns to build local/regional volume, market share and program reputation/awareness.

• Oversee development of specific content and collateral to support marketing programs.
• Work together with other Marketing Managers to identify best practices and campaign learnings.
• Manage plans and campaigns to budget.
Experience and Skills Required Experience required:
• Five to ten years’ experience in an integrated marketing environment developing and implementing actionable marketing plans
• Strong project management skills, including ability to scope and assess requirements in any given situation
• Seasoned client/stakeholder management skills, ensuring alignment amongst key decision makers before proceeding with a plan or campaign
• Financial and budgeting skills to ensure projects are delivered within budget constraints and expenses are tracked accurately
• Outstanding team building and interpersonal skills, in complex team-oriented environments
• Management experience with direct reports,
• High energy professional with ‘can do’ attitude and a team spirit, combined with a great attention to detail and strong professionalism

Preferred Experience:
• Experience in healthcare marketing.

Skills required:
• Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
• Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
• Very high level of ability to effectively handle challenging situations and balance multiple priorities
• Excellent verbal and written communication skills.
• Ability to analyze data for decision making purposes.
• Strong computer skills, including Microsoft Office, Outlook and database entry
• Ability to maintain a high degree of confidentiality
• Ability to adapt to changes in work environment, delays or unexpected events.
• Demonstrates attention to detail and monitors own work for accuracy
• Fluent English speaker. Knowledge of Arabic will be an advantage although not essential

Qualification’s Essential:
• Bachelor’s degree in relevant field
Preferred:
• Master’s degree/MBA desired

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